Roderick Nicholson Email & Phone Number

Tralee,Co.Kerry

Actively seeking permanent work in the Kerry-Limerick region. Have recently completed Year 2 of the Accounting Technicians Course. Keen to acquire Accounting related work now in Kerry.

Managing & pricing a portfolio of Ryanair routes.Achieving & maintaining maximum load factor (passengers) and yield (revenue) targets from each route, per month, using airRM software.Provide training for new colleagues in the Yield Department.Monitoring competitive pricing to ensure Ryanair offer the lowest fares to the consumer, using QL2 software.Deciding and implementing future fares based on historical information.Analyse routes to ensure their profitability. Recommend alterations or the cancelling of routes if applicable.Ensuring yield opportunities are obtained from special/sporting events and recommending extra capacity if required.Monitoring future booking trends to capture yield opportunities. Assisting with Ad hoc projects including database maintenance & management.Reporting weekly to senior management on portfolio performance.Liase with sales and marketing departments to ensure individual route targets are achieved.Understanding the individual profile of each route.

Resolving customer complaints.Processing & authorising refunds.Reporting weekly to customer services manager.

Assisting customers with issues relating to their alarm systems.Technical knowledge of the alarm system.Obtaining payments from customers.Organising Engineer visits to fix faults with alarms.

Attracting new members through good interpersonal skills.Maintenance of information on membership database.Implementing and monitoring standards.Pursuing subscriptions to aid tourism development in Dublin.Reporting to Chief Executive on membership issues.Monitoring and writing reports.Organising seminars and Awards evening for members.

Postgraduate Diploma, Business Studies

Ba Degree, Archaeology And History

Diploma, Public Relations