Roderick Lee Email & Phone Number

State College, PA

• Managed all key account relationships in collaboration with sales and operational teams, driving over $5M in annual revenue and achieving high customer satisfaction.
• Spearheaded business development and market sector acquisition by demonstrating industry expertise, leading to substantial growth for the full-service creative and experiential agency.
• Directed and monitored all functional departments through effective leadership and teamwork with the Executive Team, facilitating company expansion and contributing to executive decision-making.
• Oversaw profitable long-term brand management and operations by implementing efficient processes and strategic oversight to ensure sustained success for the international creative agency.
• Orchestrated all aspects of sales and marketing through weekly reviews and detailed analysis, improving internal customer service processes and overall operational efficiency.
• Created and presented marketing materials as well as negotiated client contracts and non-disclosure agreements aimed at establishing specific business relationships and meeting client expectations.

State College, PA, USA

• Business Development, Client Relationship Management, Custom Learning Solutions Design, Leadership Development, Coaching and Mentoring, Cross-Cultural Training, Personality Assessment Integration, Instructional Design.
• Owned and directed a leadership development consultancy, driving company growth through comprehensive business development activities, resulting in a valuable client base of global corporations.
• Designed and delivered custom learning solutions for executives and managers by employing tailored instructional methods, which enhanced leadership capabilities in large global corporations.
• Developed and managed multi-day Leadership Conferences, supporting multi-year internal Leadership Development Programs.
• Steered face-to-face sessions and coached supervisors in order to boost leadership, teamwork, interpersonal, and cross-cultural skills.
• Initiated and executed virtual classroom sessions by showcasing digital tools and interactive methods, providing remote learning for global clients.

Director of Team Development Center serving many client groups including: Penn State faculty & staff, Penn State athletic teams, Penn State students, corporate clients and non-profit clients. Teach Penn State undergraduate classes in facilitation skills and outdoor leadership.

Design and delivery of face to face and virtual training sessions for key global clients including: Arcelor Mittal Steel, Hewlett-Packard, Novartis Pharmaceuticals, Stryker, Barclays Capital, BDO, Huron Consulting, Moody's & UBS. Delivery of virtual sessions using Adobe Connect and HP Virtual Classroom technologies.

Durham, New Hampshire And Various Locations Across USA

Lead facilitator for key corporate clients including: BAE Systems, Saint-Gobain & Campbells Soups. Coordinator of 1st year curriculum for annual leadership conference for BAE Systems leading a team of 6 facilitators. Design and delivery of virtual training sessions for Certainteed using Adobe Connect technology.

Design and delivery of face to face training programs for key clients including: AthenaHealth, TIAA-Cref, Dunkin Brands, FSG & The Broad Residency.

Delivery of customer service trainings for Westinghouse Nuclear.

Director of Outdoor Education program serving over 6,000 participants a year. Management of high ropes courses and indoor climbing facility serving over 10,000 participants a year. Provided leadership to over 30 seasonal staff.

Workforce Development And Training

Completed coursework for PhD in Workforce Education.

Bsc, Geographical Science