Rodger Phillips Email & Phone Number

Johannesburg, Gp, Za

Serving as liaison between my company and its clients, ensuring excellent customer service and client satisfaction. I also manage client relationships, develop account plans, and deliver proposals and systems training.SquaREcruit is an online recruitment software with powerful Artificial Intelligence to make your hiring process more efficient and simpler. Powerful and self-learning BOTs in SquaREcruit focus on the candidate experience and improves the quality of your hires.For more details and Demo, please visit http://squarecruit.com Or email us on sales@intellectselect.com

United Kingdom

Johannesburg, Gauteng, South Africa

• Management of client Global Programme objectives and local relationships• Implementation of Global service strategy and coordinating the service solution between Operations/Finance/Programme Management and Global Programme Directors.• Monitoring and ensuring compliance with Global SLA requirements• Identifying and implementing technology solutions which resulted in cost savings and service efficiencies (Siemens/ Gates Foundation/ L’Oréal) • Presenting quarterly reviews including spend audits through analysis of data, to identify savings opportunities and programme efficiencies . • Achievement of additional revenue through cross selling and upselling of products.• Coordinating and management of finance system efficiencies and budgets on behalf of clients.• Ensuring and coordinating management of strategic goals of my clients across multiple territories.• Development and implementation of yearly and quarterly business plans in support of clients overall business strategy.

Johannesburg, Gauteng, South Africa

• Horizontal management of team members in tender/RFP and implementation processes involving and co-ordinating all internal stakeholders including operations, technology and finance.• Development of service strategy and solutions in conjunction with senior management to present a service solution to match client requirements • Clear understanding of sales cycle and process.• Focus on maximising opportunities for additional revenue• Involved in Client retention strategies and retenders • Development of sales strategy to meet company and individual targets • Presentations to internal customers and management on sales strategy and client solutions• Identified opportunities for networking and increasing exposure to market for HRG Rennies products and services • Development of yearly / quarterly / weekly sales strategy to meet target.

London, England, United Kingdom

• Development of sales strategy/ business plans to meet revenue targets• Maximising opportunities for growth of exiting business and identification of opportunities for new business.• Accessing and analysis of reports using various reporting systems to identify opportunities for further focus and development of new corporate accounts for Qatar.• Building and leveraging off B2B relationships with customers to maximise sales and revenue opportunities. • Planning and management of events and promotions including networking events with chambers of commerce and industry representative bodies.• Submission of proposals and RFP’s to secure contracts with corporates.• Negotiation and implementation of contracts.• Product update presentations and client product training resulting in brand and product awareness and increased sales.• Sales tracking and contract management using Galaxy CRM tool

Johannesburg Area, South Africa

• Business management plans taking into account strategic focus of client and how HRG can facilitate client’s strategic objectives. (Clients 3-5 year plan.• Management of blue chip companies travel programmes including GE, Tetra Pak, Bidvest Group, Linklaters, Man Truck • Analysis and management of data leading to strategic plan for client, Achieved consistent savings of up to 20% on clients travel budgets by implementing cost saving strategies identified through reviews• Proficiency in Power point – presented sales and travel reviews to clients• Focus on extra revenue generation and opportunities for consolidating clients to HRG global network – client listing in Singapore - negotiation with airlines regarding global deals. • Management of the travel team ensuring team focussed on meeting and exceeding SLA• Contract evaluation and scope incorporated into SLA• Negotiation and benchmarking of corporate deals. • Identification of key procurement and finance drivers and presented solutions that meet procurement and finance KPI’s • Management and coordination of finance/operations/online service to provide internal stakeholders and client with consolidated picture of health of the account. • Maintenance and cultivation of relationships with suppliers in order to negotiate better deals and supplier service for clients • Implementation of strategy and management of recovery programmes resulting in client retention

Johannesburg Area, South Africa

• Effectively met and exceeded sales targets and demonstrated my ability to work in a performance driven environment.• Put together and delivered effective client communications and Power Point presentations• Managed and organized the tender and implementation processes involving and co-ordinating all internal stakeholders including operations, technology and finance.• Developed strong customer intimacy and offered solutions that were tailored to our customer’s requirements.• Developed a service strategy in conjunction with team members to offer a service solution that matched client needs. • Projects including Scope of Work and SLA compliance for global and local contracts• Involved in vetting Global contract compliance for local operation and submitting addendums to Global contacts• Involved in gaining and assisting in the implementation and training of online booking tool, Understanding of online set up and finance processes, issues experienced in adopting an online tool, and change management process • Implemented new business using project based implementation plan ( Microsoft project)