Rodrigo Jaime Email & Phone Number

London, GB

Berlin, Germany

• 🔷 Payrails is a FinTech company that offers customized payment solutions globally for high-growth companies. Acting as a payment operating system, it allows clients to develop, manage and scale payment acceptance and.
• ️ Facilitated the onboarding of new merchants to meet business needs and improve payment solutions globally (EU, US, LATAM, APAC, EMEA)
• ️ Provided technical support, resolved issues through troubleshooting and… Show more 🔷 Payrails is a FinTech company that offers customized payment solutions globally for high-growth companies. Acting as a payment.
• ️ Provided technical support, resolved issues through troubleshooting and monitored performance to deliver a high standard service for clients
• ️ Managed strong relationships with key stakeholders while coordinating cross-functional efforts with other teams to achieve client objectives Show less

São Paulo, Brazil

• 🔷 dLocal is a FinTech Unicorn company that facilitates cross-border payments, enabling global merchants to process transactions locally in emerging markets across LATAM, APAC and EMEA.
• ️ Managed a team, providing guidance and fostering a collaborative environment
• ️ Led high priority projects for top-tier clients
• ️ Facilitated onboarding of global merchants from different industries to enable seamless payment processing in emerging markets across LATAM, APAC and EMEA
• ️… Show more 🔷 dLocal is a FinTech Unicorn company that facilitates cross-border payments, enabling global merchants to process transactions locally in emerging markets across LATAM, APAC and EMEA.
• ️ Provided technical support, conducted troubleshooting and monitored performance to ensurehigh-quality service delivery to clients

São Paulo, Brazil

• ️ Facilitated onboarding of global merchants from different industries to enable seamless payment processing in emerging markets across LATAM, APAC and EMEA
• ️ Provided technical support, conducted troubleshooting and monitored performance to ensurehigh-quality service delivery to clients
• ️ Managed relationships with key stakeholders and coordinated cross-functionalcollaboration with other teams to align on objectives and deliverables
• ️ Optimized processes to improve… Show more
• ️ Optimized processes to improve efficiency and minimize losses Show less

São Paulo, Brasil

• 🔷 Rappi is a Tech Unicorn company, being the first SuperApp in LATAM, operating in 9 countries and offering a variety of services such as delivery (food, groceries, pharmacies, liquors, mall), travel (flight, booking).
• ️ Managed diverse projects to help clients to boost revenue, enhance customer experience and improve financial reconciliation to reduce costs
• ️ Established onboarding procedures for clients and defined… Show more 🔷 Rappi is a Tech Unicorn company, being the first SuperApp in LATAM, operating in 9 countries and offering a variety of services such as delivery.
• ️ Established onboarding procedures for clients and defined performance metrics to ensure effective monitoring and success measurement
• ️ Delivered technical support to new and existing clients, ensuring seamless integration Show less

São Paulo, Brazil

• ️ Developed streamlined dashboards with KPIs to monitor and evaluate performance
• ️ Designed and implemented a demand prediction model to optimize resource allocation andminimize operational costs
• ️ Automated operational processes to improve efficiency and reduce manual workload

São Paulo, Brazil

• 🔷 Mutant is a technology company specialized in customer experience. It provides solutions such as customer support, omni-channel interfaces and data services.
• ️ Analyzed data to optimize KPIs and drive data-informed decision making
• ️ Managed the delivery of reports, ensuring actionable insights
• ️ Maintained and monitored ETL processes to ensure data integrity and reliability across workflows

Rio De Janeiro, Brazil

• 🔷 Grupo Soma (Azzas 2154) is the largest Apparel & Fashion company in LATAM, offering a diverse portfolio of clothing and accessory brands, supported by high-level services of technology, operations and planning.
• ️ Conducted data analysis to support CRM strategies, including anti-churn initiatives, cross-selling opportunities and customer segmentation for targeted marketing campaigns
• ️ Generated reports featuring key metrics such as LTV, CAC, ROI, SSS, NPS to provide… Show more 🔷 Grupo Soma (Azzas 2154) is the largest Apparel & Fashion company in LATAM, offering a diverse portfolio of clothing and.
• ️ Generated reports featuring key metrics such as LTV, CAC, ROI, SSS, NPS to provide actionable insights and enhance business performance
• ️ Assisted in implementing omni-channel operations to integrate physical stores with e-commerce platforms, improving the customer journey and operational efficiency Show less

Rio De Janeiro, Brazil

• 🔷 Responde Aí is an e-Learning startup, being the biggest education platform for college students of Engineering and correlate areas in Brazil.
• ️ Created customized content
• ️ Collaborated in the definition of methods for content creation
• ️ Assisted on initiatives to expand operations