Support Technician
CurrentThe Support Technician role will be a key contact for a large corporate client providing innovative customer solutions and technical expertise. Strong technical skills are required as well as the ability to foster key client relationships as per position requirements below.- Management of all client hardware repairs and new provisioning.- Management of any support related tasks.- Management of client software upgrades and configuration changes (Change Management).- Management of rollout of iVolve systems to new sites.- Acting as intermediary between client and iVolve Engineers.- Being first point of contact for all incoming client support and feature requests.- Site visits to assist with software and hardware issues.