Marketing professional with continuous experience and development on Commercial and Relationship Based Sales, Customer Experience, Technical Support, Data Quality and Analysis, and Web Content Management.I embrace creative thinking, self-expression, teamwork and the importance of adapting proper marketing strategies. My objective is to apply my experience and values to drive each company’s vision, and to contribute with new ideas for task fulfillment and improvement of processes, always counting on my professionalism and ethics.
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Gerente De Growth MarketingMegapolis WorldPanama
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Growth Marketing ManagerMegapolis World Apr 2024 - PresentPanama City, Panamá, Panama• Administrated company websites, managed web content, SEO and online advertising.• Reported and focused on maintaining consistency in metrics of web revenue vs advertising investment, aiming for a ROI 17% or lower. • Monitored and reported on website analytics and international web sales, website traffic, and website revenue.
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Senior Business Operations AnalystDell Nov 2020 - Dec 2022Panama- Implemented workflow of service data architecture which would cascade into the sales channels of the organization for use in market releases of new products.- Maintained consistent follow up with team members to ensure proper workflow compliance.- Audited data processed to ensure high level process quality. -
Senior Content Process SpecialistGrainger Sep 2015 - Oct 2020Panama- Organized and ran New Hire Trainings and new Supplier Onboardings.- Provided input during the auditing process of the Content Process Specialist work, ensuring compliance of required data standards - Maintained continuous workflow and collaboration between peers of distinct roles and business units. - Ensured compliance of required metrics for the new product introduction process Continuously support process improvement efforts and initiatives- -
Content Process SpecialistGrainger Oct 2013 - Sep 2015 Collected product information, technical documents, and product imagery from suppliers Introduced data towards the maintenance of the company’s web store and product catalog Revised and followed up on the data received to maintain the standard expectations of the company Provided support in side-projects such as supplier and new hire trainings, and promote communication and activities within the company and our department
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Technical Solutions Representative IvHewlett-Packard Mar 2011 - Nov 2011Panama City, Panamá, Panama• Provided technical and troubleshooting support for enterprise client• Trouble ticket creation, follow-up and resolving• Software support and remote assistance for enterprise level customers -
Investment AdvisorPanama Housing Solutions 2010 - 2011Panama• Promotion of real estate properties through diverse media• Support to current customers and engagement with potential customers• Creation and management of property data base in order to keep offerings organized and accessible
Rodney Smith Education Details
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Marketing -
Business, Management, Marketing, And Related Support Services -
Instituto PanamericanoBusiness/Commerce, General
Frequently Asked Questions about Rodney Smith
What company does Rodney Smith work for?
Rodney Smith works for Megapolis World
What is Rodney Smith's role at the current company?
Rodney Smith's current role is Gerente de Growth Marketing.
What schools did Rodney Smith attend?
Rodney Smith attended Universidad Interamericana De Panamá, Universidad Latina De Panamá, Instituto Panamericano.
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