Rodolfo Sousa Email & Phone Number

Luanda, Ao

Luanda

Business and IT transformation

Angola

I work in partnership with clients, advising them how to use information technology in order to meet their business objectives or overcome problems. And I work to improve the structure and efficiency of IT systems in various organisations.I provide strategic guidance to clients with regard to technology, IT infrastructures and enabling major business processes through enhancements to IT.I provide guidance during selection and procurement as well as providing expert technical assistance, and be responsible for user training and feedback. I'm also involved in sales and business development, as well as technical duties.Responsibilities:- Meeting with clients to determine requirements;- Working with clients to define the scope of a project;- Planning timescales and the resources needed;- Clarifying a client's system specifications, understanding their work practices and the nature of their business;- Travelling to customer sites;- Liaising with staff at all levels of a client organisation;- Defining software, hardware and network requirements;- Analysing IT requirements within companies and giving independent and objective advice on the use of IT;- Developing agreed solutions and implementing new systems;- Presenting solutions in written or oral reports;- Helping clients with change-management activities;- Purchasing systems where appropriate;- Designing, testing, installing and monitoring new systems;- Preparing documentation and presenting progress reports to customers;- Organising training for users and other consultants;- Being involved in sales and support, and where appropriate, maintaining contact with client organisations;- Identifying potential clients and building and maintaining contacts;

Angola

Development of Governance Information System with the objective of Monitoring the Strategic Plan of the Bank and automatization of their Annual Activity Plans with focus in:- Quality assurance of information processed to better support the Board;- Increase the productivity of all departments;- Promote and implement new methodologies of task executions and lower delivery time;- Eliminate manual and duplicated tasks;- Reduce operational risks;- Improve usage of resources;

Angola And Sub-Saharan Africa

"In my experience, the best SMEs can do it all. They serve equally well as a project manager, a business analyst, or a QA lead supporting the business or IT. They can write test scripts, and with equal adeptness develop spec requirements. Why? They’ve been working in your industry getting their hands dirty their entire career. They like what they do and can’t wait for the next adventure. They positively shape a product’s direction as it goes through its development life cycle."Participation in the following solutions:- BSS Solution based on Ericsson CBiO (Converged Billing in One) to swap ZTE zSmart (cvBS)- Greenfield LTE and BSS Solution for CDMA, Wi-Fi and WiMax networks- Mobile Financial Services Solution (based on Converged Wallet)- Fault Management Solution for a multi-vendor 2G/3G/4G network

Luanda, Angola

Scrutinize all enterprise processes and internal systems of product offers, billing and collect, with the objective of identify and correct revenue losses, systems failure or fraud. Together propose the creation, change or improvement of processes which could lead to an effective improvement of the billing, invoicing and collecting processes.

Angola

Objective: Building a new GSM Network:July 2010:=Migration from CDMA to GSM network in 5 months in Africa-Angola=-IN for GSM network from ZTE Ericsson as Core First integration between Ericsson core and billing from ZTE. Everything to integrate and lunch until NovemberDecember 2010:Official Lunch of GSM Network to public:* Implementation of new IVR from PTi (OpenIdeia);* Built a SOAP Interface Layer (BSS)- With support for IVR: Top-Up, Balance Query, Balance Transfer between two networks and different Ins/Billings* Built a Web BSS Portal* Built new Trouble Tickets System for tracking Customers Complains;* Built new CRM for Migration Subscribers from CDMA to GSM* Provisioning support for Ericsson HLRJuly 2011:* Built new Voucher System (customized) with Support for Electronic Recharges* Launch Electronic Recharges System with POS handsets: first in Angola* Evolution of BSS Interfaces:- With support for Electronic Recharge (multi-vendor)- With support for BSS: Campaigns, IVR, SMS- With support for Ring Tone System of ZTE* Evolution of BSS Portal:- CRM: Joining Campaigns, Call Details, Duplicate Sim Cards, Billing Printing- With support for Voucher System- Customer Inquiries (CRM)* Gateway of SMS for internal and third-partners- Customer interactions/requests (CRM)* Integration with BlackBerry (RIM), first in AngolaJanuary 2012* Evolution of BSS Portal:- Built Sim Card Management System- Built Knowledge Data Base and Project Management for internal support* Support for First LTE Network in Africa (ZTE and Huawei cores).* Support for Data Traffic (3G & 4G)July 2012* Implementation of new USSD System from Huawei.* Evolution of BSS Interfaces:- With USSD support: Top-Up, Balance Query, Balance Transfer- Menus Support* Gateway of USSD for internal and third-partnersNovember 2012* Built an Electronic Recharge System- For our partners/retailers recharge anything on our customers (Balance, Offers/Campaigns, Data Packages, etc)

Angola

- DBA (SQL Server)- Developing Team Coordinator;- Developer in .Net Technologies; - Fraud and Assurance Support; - BI Support; - Support and Managing Billing System (Mediation, Billing and CRM);Luanda, Angola

Angola

2003/2008Movicel - Telecomunicações, Lda - DBA (SQL Server - Merge Replications, Security and Tunning); Developer in .Net Technologies; Fraud and Assurance Support; BI Support; Support and Managing Billing System; Monitoring and Reporting Tools;Luanda . Angola2002/2003Angola Telecom - DBA (SQL Server - Merge Replication, Security and Tunning); Support and Managing Billing System.Luanda, Huíla, Benguela, Cabinda - Angola

Portugal

Coordinator of Developing Team:Was responsible for build and migrate all software in the following areas:- Decision Support;- Distribution;- Production;- Warehouse/Stock;- QA/Certification;New Developing:- Extranet and Intranet in ASP;- POS;Business Continuity.Portugal.

Coimbra Area, Portugal

IT Trainer:Computer Introduction; MS Windows 95; MS Word 97; MS Excel 97; Quick Basic; MS Access; MS Visual Basic; MS AccessCoimbra - Portugal

In Part-Time, Manage and Developed a ScratchCard Provisioning Application for Angola Telecom.Developed in Portugal and deployed in Angola.

Portugal

Programmer in Visual Basic:Mainly in textile manufacturers:- Production Decision;- Production Support;- Assembly Line Control and Suppervision;- QA Control;

Portugal

Web Designer;System Administrator;

Md, Computers And Systems Engineering

Ba, Computer And Systems Engineering

Graduate, Computer Engineering

Ms Project 2003 (30H)

Curso 2074 – Designing And Implementing Olap Solutions Using Microsoft Sql Server 2000 (30H)

Trainer Certification

120H Area: Social/integration of individuals in society; Coimbra - Portugal

Art And Design, Sciences

Activities and Societies: Winner of the first "School Journal Logo" contest