Rodrick Thomas Email & Phone Number

Illinois

StarTech.com is an ISO 9001 registered technology manufacturer, specializing in hard-to-find connectivity parts, primarily used in the information technology and professional A/V industries. StarTech.com services a worldwide market with operations throughout the United States, Canada, Europe, Latin America and Taiwan.

Greater Chicago Area

• CDW is a leading multi-brand technology solutions provider to business, government, education and healthcare organizations in the United States, Canada and the United Kingdom. A Fortune 500 company with multi-national.
• Supports higher education organizations within the Pacific region of the U.S. including Hawaii, California and Arizona.
• Strengthens relationships with existing and new customers by fully understanding them and their IT environment and each unique need for their institution.
• Ensures customers quality advice and support by sharing in-depth knowledge and information pertaining to our wide range of multi-brand technology solutions.
• Employs problem solving skills to assist customers in reaching answers that align with their institutional goals through the provision of technological solutions.
• Connecting customers with a wide range of technological resources such as highly certified solution architects and engineers to add further support to their post-sale experience.

Chicago, IL

• Demonstrated leadership through coaching and developing fellow team leaders.
• Handled shipping and receiving of inventory.
• Managed the recruiting and interviewing process.
• Guided professional development of employees through training initiatives.
• Performed quality customer service.
• Maintained cash handling and management within store.

Calumet City, IL

• Co-produced a team that became the top performing PageComm store for 4 consecutive months.
• Assisted in production of inventory spread sheets and consumer agreements that are used company wide.
• Performed employee evaluations and created employee testing procedures.
• Trained employees on a variety of carriers and company procedures.
• Composed work schedules on a weekly basis.
• Ordered products and supplies to maintain inventory needed daily for two locations.

Carbondale, IL

• Participated in a team of 10 people that served an average of 1200+ people per day.
• Stocked goods and performed inventory control duties.