Rodrigo Guimarães 🤖 Email and Phone Number
Hi, I'm Rodrigo Guimarães!I'm a born entrepreneur (without my own business, yet!) who, wherever he is, seeks to learn and also how he can contribute to improving.I started my professional career at 12, selling homemade chocolates (with 20.00 BRL borrowed from my father, but it only lasted one day, because I wasn't a good baker haha), and at 15 as a web systems salesman and full stack developer (It's , I sold, managed the accounts and developed!), where I was able to relate to small entrepreneurs, and it was a great learning experience for me!But what is life without a purpose, right? I always believed that my purpose was to learn and be better, and for that, I "paused" my personal and professional life to dedicate myself to full-time volunteer missionary work, where I shared and invited people to know a way to add your philosophy of life to have more happiness and well-being. For two years I worked and learned a lot, and it was my first experience away from my parents' house (I traveled and lived in several cities on the coast of São Paulo during the period).In seeking to serve others, I came to know myself better. I understood that listening, asking, answering and relating were things I liked and did well! So I decided to study Marketing.I'm currently Bruna's husband, former history teacher, current web developer and my best friend! I'm also about to be Nathalia's daddy. Professionally, I work as an account manager responsible for some of the key accounts at Nuvemshop, a leading ecommerce company in Latin America.Feel free to connect with me and get to know each other better! :)
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FundadorShift In Jan 2023 - PresentBrasilOrgulhosamente coloquei em prática um sonho de anos! Impactar pessoas e organizações com o meu negócio próprio.Sou responsável por desenvolver e implementar o produto de chatbot e gestão de atendimento da Shift In, e apresenta-lo para nossos clientes.
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Customer Success Team LeaderNuvemshop May 2022 - Sep 2022Responsável por liderar o desenvolvimento dos processos para renovação de contratos e upsell -
Senior Success Account ManagerNuvemshop Apr 2021 - Sep 2022Responsible for accounts among the TOP 10 Key Accounts at Nuvemshop, I help my clients to have a broader view of their business strategy. For this, we hold monthly meetings, in which I analyze the performance of your online stores, especially focused on helping to improve sales conversion, bringing insights and suggestions to contribute to the potential of your business.My portfolio has approximately 20 clients and an annual GMV close to R$80M (US$17M)I also work with internal teams to contribute to the improvement of the platform, recording and documenting reports on improvement points and opportunities for the platform.As one of the senior members of the team, I also help my peers to develop skills that I have greater mastery of (such as Google Analytics and SEO), as well as some current duties related to team process development.
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Customer Success SpecialistRock Content Oct 2020 - Mar 2021BrasilContent marketing management for medium and large companies, with the goal of retaining recurring revenue from SaaS subscription platforms and services and monitoring the results achieved by customers with their strategiesResponsibilities:- Portfolio with approximately 20 clients and R$1.7MI in managed annual revenue (ARR)- Content marketing creation and review- Relationship with the client, from the main point of contact in the operation of the project to the manager responsible for deal decisions- Development of traffic reports and lead generation- Tools used: Google Analytics, SEMRush, Google Search Console, RD Station, Hubspot Service, Google Docs, Ion, Rock Studio, among others. -
Customer Success AnalystRock Content Sep 2019 - Sep 2020BrasilPromotion achieved in the seventh month, with the requirement for promotion 1) monthly recurring revenue retention (MRR) 1% above the target for 6 months and 2) being aligned with the company's culture. The percentage reach was 2.9% above the monthly target during the 6 months.Responsibilities:- Portfolio with approximately 40 clients and R $ 1.4MI in managed annual revenue (ARR)- Creation and review of content marketing strategies- Relationship with the client, from the main point of contact in the project's operation to the board responsible for strategic decisions- Development of traffic reports and lead generation- Tools used: Google Analytics, SEMRush, Google Search Console, RD Station, Hubspot Service, Google Docs, Metabase, Rock Studio, among others.Acknowledgments:- “President’s Club 2019” AwardRequirement: Average 2% above the target during the year; Achieved: 2.05% above the target during the year;
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Jr. Customer Success AnalystRock Content Feb 2019 - Aug 2019Belo Horizonte E Região, BrasilContent marketing management for small and medium companies, with the goal of retaining recurring revenue from hiring SaaS platforms and services and monitoring the results achieved by customers with their strategiesResponsibilities:- Portfolio with approximately 40 clients and R $ 1MI in managed annual revenue (ARR)- Creation and review of content marketing strategies- Relationship with the client, from the main point of contact in the project's operation to the board responsible for strategic decisions- Development of traffic reports and lead generation- Tools used: Google Analytics, SEMRush, Google Search Console, RD Station, Hubspot Service, Google Docs, Metabase, Rock Studio, among others.
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Sales Development RepresentativeRock Content Jul 2018 - Jan 2019Belo Horizonte E Região, BrasilBusiness development, qualifying leads captured by Inbound Marketing strategy, for business unit focused on medium-sized companiesUse of Inside and Inbound Sales techniques to generate rapport, understand the need for the lead and generate urgency to resolve the identified need; Spin SellingMeeting scheduling for inside sales representativesDevelopment and presentation of good practice training for the time and collaboration in training new hiresTools and techniques: CRM Hubspot, Google Presentations and Docs, SEMRush, SEO and Spin Selling
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Marketing AssociateInsight Consultoria Empresarial Nov 2017 - Apr 2018Itabira, Minas Gerais, BrasilCreation of content marketing strategy, attracting potential customers with an interest in professional developmentCreation of campaigns paid by Facebook ADSLead generation and nutrition, using copywriting, creating landing pages and nutrition flowsTools used: Facebook Ads, Leadlovers, Inkscape, Shotcut and Excel. -
Commercial AssociateInsight Consultoria Empresarial Jun 2017 - Oct 2017Itabira E Região, BrasilResponsible for business development, attracting potential customers and partners for sales training with a focus on retailersField Sales (field sales) and Inside Sales (internal sales), using contacts from the local trade association to develop relationships and negotiate with local entrepreneursFrequent trips to carry out the work
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Seller & Web DeveloperFreelancer Dec 2010 - Jan 2015Itabira, Minas Gerais, BrazilFull Stack development of applications using HTML, CSS, JQuery, PHP and MySQL for several projects such as work order management system, own CMS for websites, News Portals, among othersNegotiation with managers and directors of small companies, from business development to account management, after contract closure
Rodrigo Guimarães 🤖 Skills
Rodrigo Guimarães 🤖 Education Details
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Concluído -
English
Frequently Asked Questions about Rodrigo Guimarães 🤖
What company does Rodrigo Guimarães 🤖 work for?
Rodrigo Guimarães 🤖 works for Shift In
What is Rodrigo Guimarães 🤖's role at the current company?
Rodrigo Guimarães 🤖's current role is Customer Success | Key Accounts | Martech | Ecommerce | SaaS.
What schools did Rodrigo Guimarães 🤖 attend?
Rodrigo Guimarães 🤖 attended Unicesumar, Byu-Pathway Worldwide.
What skills is Rodrigo Guimarães 🤖 known for?
Rodrigo Guimarães 🤖 has skills like Microsoft Office, Microsoft Word, Microsoft Powerpoint, Sistemas Operacionais, Atendimento Ao Cliente, Vendas, Google Analytics, Midias Sociais, Processo De Venda.
Not the Rodrigo Guimarães 🤖 you were looking for?
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Rodrigo Guimarães
Sap Business Consultant And Solution Architect For Agribusiness | CommodityRibeirão Preto, Sp -
Rodrigo Guimaraes
Infrastructure Architect Specialist | Tech Lead | Business Partner | Cloud Solutions Expert | Solution Generalist | Hungry For Innovation | GamerBelo Horizonte, Mg4gmail.com, gmail.com, arcelormittal.com, arcelormittal.com.br2 +131927XXXXX
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Rodrigo Guimarães
São Paulo, Brazil -
Rodrigo Guimarães
Full-Stack Developer, Front-End Developer, Back-End Developer, Html5, Css3, Sass, Next.Js, React, React Native, Nestjs, Prisma, Tailwind, Php, Sql, Node.Js, MongodbGreater Rio De Janeiro1gmail.com
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