- Bachelor's degree in Public Relations by the Catholic University of Paraná.- Pursuing a postgraduate degree in Leadership & Innovation by the Getúlio Vargas Foundation.- Currently helping companies to unlock processes and fuel talents in high performance Inside Sales team management.Main skills:- Structuring and optimization of commercial processes - Strategic planning, integration with marketing strategies, process performance, sales funnel, sales cycles and team management. - Training sales teams, goals definition, creating approach scripts and customer negotiation. - Performance monitoring of goals and deadlines. - Agile methodologies: Scrum, Kanban and Smart. - Member of the Diversity Committee: I truly believe that multicultural teams contribute to more harmonic workplaces. In addition, they enable rich, unconventional ideas alongside a variety of perspectives towards problem-solving. After all, we are inserted in a plural community with diverse clients.