Manager with 20 years of experience in IT, delivering project of system developments, in industries like Electronic Payment, Transportation and Telecom.• Proficient in portfolio administration with strong skills managing multiple and simultaneous priorities in complex, high-speed environments. Mastery of the entire development lifecycle with a focus on results.• Analytical skill and strategic vision to identify offenders or opportunities, proposing creative solutions to solve problems or improve processes.• Experience in recovering high-level and under pressure accounts, establishing controls and standards of excellence that allowed it to double productivity, meet SLAs, restore customer satisfaction and P&L balance.• Expertise managing programs and projects using both agile (SCRUM, Kanban) and cascade (PMBOK) methodologies as well as management tools such as Jira and Project Server.• Ability to build and lead multidisciplinary teams, engaging them in the deliveries and influencing by example, helpfulness and motivation.• Ease in written and verbal communication, for a variety of publics and hierarchical levels, with the ability to present technical, complex information in a clear and objective manner.• Hands-on experience designing and implementing systems and webservices of high traffic and availability, having led the development of a credit card authorizer (ISO8583), with over 400 transactions per second. • Deep knowledge of software development with experience in Java EE, knowledge in Node.js, javascript, unix shell, C++, PHP.• Proficient in SQL language in relation databases such as Oracle, PostgreSQL, SQL-Server and MySQL. • Knowledge in cloud (PaaS) solutions, having experimented AWS architectures such as API Gateway (REST and WebSocket), Lambda and NoSQL database (DynamoDB).