Rodrigo Vaz work email
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Rodrigo Vaz personal email
With 20 years of experience in the IT industry, I have developed strongproblem-solving, critical thinking, and troubleshooting skills. I am adaptable and capable ofaddressing complex technical issues to ensure efficient system performance and effectivesolutions.I have solid interpersonal and communication skills, which have helped me foster positiverelationships with clients throughout my career. I am seeking a position that provideschallenges and opportunities for growth, allowing me to continue developing bothprofessionally and personally.
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Senior Technical Support EngineerRed HatCanoas, Rs, Br
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Support EngineerCloudlinux Aug 2021 - PresentPalo Alto, California, United States- Manage technical articles and documentation. Make reviews and improvements.- Responded to customer inquiries, providing technical assistance on Linux issues.- Troubleshot and resolved complex issues related to server management, web servers, DNS, SSL, and MySQL/MariaDB services.- Managed customer requests, ensuring timely resolution and high levels of customer satisfaction.- Provided proactive maintenance, patching, and upgrades to customer servers to prevent issues from… Show more - Manage technical articles and documentation. Make reviews and improvements.- Responded to customer inquiries, providing technical assistance on Linux issues.- Troubleshot and resolved complex issues related to server management, web servers, DNS, SSL, and MySQL/MariaDB services.- Managed customer requests, ensuring timely resolution and high levels of customer satisfaction.- Provided proactive maintenance, patching, and upgrades to customer servers to prevent issues from arising.- Collaborated with the Development and QA teams to ensure customers' issues are resolved, and their feedback is taken into account.- Created and updated technical documentation and knowledge base articles to improve support processes. Show less -
Enterprise Business Intelligence & Analytics At DellStefanini Feb 2020 - Jul 2021Porto Alegre Area, Brazil• Monitoring and application support for global data warehouse ecosystem;• Analyze and resolve BI application failures;• BI application owner, regularly communicating status of the services application & platform services related failures and issues to global leadership;• Experience with ETL tools, Power Center, Control-M, Kafka, Hadoop and Streamsets;• Hands on with SQL queries on Teradata and Oracle; -
Linux System AdministratorInterop Aug 2018 - Dec 2019Porto Alegre Area, Brazil- Manage technical articles and documentation. Make reviews and improvements.- Responded to customer inquiries, providing technical assistance on Linux issues.- Troubleshot and resolved complex issues related to server management, web servers, DNS, SSL, and MySQL/MariaDB services.- Managed customer requests, ensuring timely resolution and high levels of customer satisfaction. -
It Support CoordinatorSrm Asset Administração De Recursos E Finanças Jan 2017 - Jul 2018Porto Alegre E Região, Brasil -
It Support AnalystSrm Asset Administração De Recursos E Finanças Oct 2016 - Dec 2016Porto Alegre Area, Brazil- Provide technical support to customers via phone, email, and ticket system.- Troubleshoot the financial system for account managers within the company.- Work closely with the development and analytics team to identify and resolve product issues.
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Senior It Support AnalystProcessor Jul 2013 - Sep 2016Porto Alegre Area, Brazil -
It Support TechnicianOffice Tecnologia Apr 2012 - Jun 2013Porto Alegre Area, Brazil -
Network System AdministratorSociedade Brasileira De Computação - Sbc Dec 2007 - Dec 2008Porto Alegre Area, Brazil -
It Support TechnicianBrasil Telecom Jul 2005 - Nov 2007Porto Alegre Area, Brazil -
It Support TechnicianTerra Jun 2001 - Sep 2003Porto Alegre Area, Brazil
Rodrigo Vaz Skills
Rodrigo Vaz Education Details
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Computer/Information Technology Administration And Management -
Computer/Information Technology Administration And Management
Frequently Asked Questions about Rodrigo Vaz
What company does Rodrigo Vaz work for?
Rodrigo Vaz works for Red Hat
What is Rodrigo Vaz's role at the current company?
Rodrigo Vaz's current role is Senior Technical Support Engineer.
What is Rodrigo Vaz's email address?
Rodrigo Vaz's email address is ro****@****.com.br
What schools did Rodrigo Vaz attend?
Rodrigo Vaz attended Iergs/uniasselvi, Universidade Do Sul De Santa Catarina.
What skills is Rodrigo Vaz known for?
Rodrigo Vaz has skills like Itil, Sistemas Operacionais, Servidor Windows, Linux, Microsoft Office, Operating Systems, Microsoft Windows, Technical Support, Tcp/ip, Windows Server, Windows, Virtualization.
Who are Rodrigo Vaz's colleagues?
Rodrigo Vaz's colleagues are Fabio Burzigotti, Chad Tramp, Salvatore Dario Minonne, Deep Gandhi, Carl Nordström, Vanessa Mancini, Darian James.
Not the Rodrigo Vaz you were looking for?
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Rodrigo Vaz
Finance | Risk | Strategy & Business Development | Management Consulting | Investments | Social EntrepreneurshipRio De Janeiro, Rj -
Rodrigo VAZ
Helping Companies And People Through Technology. | Digital Delivery | Operational Excellence (Opex)Curitiba, Pr -
3hotmail.com, uregina.ca, beegol.com -
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