I’m a Business Operations Lead based in Arizona. My business acumen, organizational skill, and technical proficiency allows me to collaborate with our teams to improve our organization. By approaching issues systematically I can identify gaps and make recommendations on how to solve the problem. I enjoy finding ways for our systems to communicate and automate to ensure manual labor is reduced as much as possible. At Pliancy, we push each other to embrace creativity, empathy, and compassion—we nurture one another to be the best version of themselves. I embrace our people-first organization and strive toward diversity, equity, inclusion, and belonging (DEIB). I’m lending my experience and personality to the team as we push the company further into the future and personify these values. We’re not just any IT consultancy. Our people care and embrace knowledge, no matter the team, and go beyond the status quo of our industry. There’s so much to learn—whether it’s from my colleagues or about the organization. We’re on this journey together to build a better team and encourage others as we trail-blaze in our personal and professional lives. As a Business Operations Lead, I lead software implementation, build business processes, and anticipate areas for improvement. I collaborate with multiple Operations teams to solve problems and set up Pliancy’s employees for success. My empathetic approach helps me strive to keep Pliancy a people-first organization, work with employees to find solutions to everyday problems, and keep our culture of DEIB running strong. Pliancy builds custom solutions for Capital Management and Life Science companies to secure and scale their technology. Using a personal, process-driven that goes above and beyond white-glove service, we liberate our customers to do their best work by streamlining and automating processes while protecting their data. We innovate towards simplicity and sustainability through cloud-native strategies, future-proofing our clients' processes in a constantly evolving tech landscape.