⦁ Troubleshooting and components replacement solving hardware problems such as SSD and HDD, disk controllers, CPU, memory, network cards, motherboard, power supply and damaged cables and wiring;⦁ Rack decommissioning for renew infrastructure quality and capacity. When lifecycle ends, servers need to be retired, sanitized which means all hard drives in the rack must be removed, erased and physically destroyed;⦁ Maintain a high level of system reliability… Show more ⦁ Troubleshooting and components replacement solving hardware problems such as SSD and HDD, disk controllers, CPU, memory, network cards, motherboard, power supply and damaged cables and wiring;⦁ Rack decommissioning for renew infrastructure quality and capacity. When lifecycle ends, servers need to be retired, sanitized which means all hard drives in the rack must be removed, erased and physically destroyed;⦁ Maintain a high level of system reliability resolving trouble tickets efficiently for all servers and network hardware problems. Remediation or recovery of physical power issues on racks;⦁ Work in projects to deploy new infrastructure services or upgrade our capacity to improve customer need;⦁ Demonstrates leadership by acting as POC from our team for any technical matters and trains newly hires to maintain the culture within the team for better chemistry and efficiency;⦁ Interact with third party vendors and contractors in unmanned sites (EDGE and POP sites), remotely to resolve Network or hardware problems that impact availability. Show less

⦁Cabling Certification, using FLUKE equipment;⦁Structured cabling planning and implementation, according to ANSI/TIA-568 Standard;⦁Technical follow-up of third-party companies which have equipment within ITAU’s Data Center; ⦁Reports and indicators preparation on the activities performed;⦁Access management, control and release of visitors/services providers;⦁Activities Management(Changes, Tasks, Incidents and Service Requests) using IBM’s Máximo Tool;⦁Maintenance… Show more ⦁Cabling Certification, using FLUKE equipment;⦁Structured cabling planning and implementation, according to ANSI/TIA-568 Standard;⦁Technical follow-up of third-party companies which have equipment within ITAU’s Data Center; ⦁Reports and indicators preparation on the activities performed;⦁Access management, control and release of visitors/services providers;⦁Activities Management(Changes, Tasks, Incidents and Service Requests) using IBM’s Máximo Tool;⦁Maintenance, energizing and installation of small, medium and large equipment. Show less