Rod Williams Email & Phone Number

Irvine, Ca, Us

Surry Hills, New South Wales, Au

• Developed a robust and scalable sales platform for B2B growth, collaborating with senior leaders across multiple departments.• Grew the B2B Sales Systems team from one person to a global organization supporting 300+ users worldwide.• Implemented an account-based marketing strategy that drove growth in new acquisitions, expansions, and upsells.

San Francisco, California, Us

• Implemented agile processes and standards, educating team on scrum best practices for timely deliverables.• Enabled 20% increase in yearly revenue through bundled services and improved service ticket turnaround by 83%.• Cut telephony costs by 15% and increased team productivity by 20% with scalable SaaS tools.

Mountain View, California, Us

• Led development of My TurboTax roadmap and strategic priorities with senior stakeholders and product owners.• Managed engineers, testers, and associate product manager to deliver incremental features in 2-week sprints for continuous improvements.• Reduced cycle time by 2 weeks and defects by 20%, doubling sprint velocities for faster release of production-ready features.

San Jose, Ca, Us

• Led a team of 25+ project managers to deliver global projects across multiple business units, achieving a 60% improvement in project on-time delivery.• Collaborated with senior leadership to build a strategic roadmap that reduced Technology costs below industry benchmarks.• Facilitated a $1M SAP upgrade for Finance and HR departments, enhancing hire-to-retire processes.

San Jose, Ca, Us

• Managed team of 13 consultants to customize Sun Identity Manager for integration with core IT systems.• Automated identity management processes to ensure 100% compliance with password confirmations and access renewals.• Partnered with various departments to increase user adoption during rollout.

San Jose, Ca, Us

• Tracked and enforced SOX compliance rules for eBay and PayPal systems, ensuring regulatory adherence.• Collaborated with business leaders to identify compliance risks and define key control activities.• Coordinated with PwC auditors to assess compliance risk levels and remediate exceptions promptly.

Dublin 2, Ie

• Designed integration framework and process model architecture for Japanese telecom companies, resulting in $10 million revenue.• Trained consultant teams on integration fundamentals and business process management.• Architected data integration framework, reducing development efforts by 50%.• Reduced required process models by 60%, saving hundreds of workdays and lowering project costs.

Dublin 2, Ie

• Managed customization and deployment of commercial billing software for a large communications company.• Facilitated discussions between billing and tax software vendors to overcome technical incompatibilities.• Gained trust of IT and billing organization by demonstrating domain knowledge and exceeding project goals.

B.A, Computer Science

B.A, Mathematics