Roel Van Der Heiden Email and Phone Number
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As organizations become more and more dependent on technology, the pace of this digital transformation is determined by its employees. To speed up the digital transformation, organizations need so address adoption as a core IT/HR process. Technology only delivers value, when people use it. Thus investing in the digital capabilities of your people, is a vital process for any organization.In my 20 years of experience, I have always acted at the intersection between people and technology. As technology changes, which is constant, people must adapt and with a little support, they can, voluntarily and motivated. I have dedicated myself to make this happen. Supported by more than 20 years of experience in change management and a library full of scientific change models, I show clients how to increase the digital transformation and digital maturity of its people.
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Senior Verander And Adoptie Consultant1Uur.Nu | Omdat Werken Slimmer KanArnhem-Nijmegen Metropolitan Area, Ge, Nl -
Adoption & Changemanagement Consultant/Cx CoachFujitsu Feb 2021 - PresentNederlandTechnology changes every day in favor of end users. But, for most employees it is almost impossible to discover what features fits and improve their daily work. This gets even more complicated as tech providers keep adding features and the digital maturity of people increases. Therefore it is necessary to run a robust and adaptable technology adoption service or project. I run these projects and services with customers and help them to become more self-sufficient in supporting employees in their daily use of technology.As CX coach I support our organization to provide human centric services and keep improving our delivery. I work closely with account teams & customer demand organizations to improve services for end users and focus on experience rather than contracts. -
Business Change & Adoption ConsultantCegeka Consulting Apr 2020 - Jan 2021‘Techniek verandert iedere organisatie, maar de mensen bepalen het tempo’ Techniek kan alleen een organisatie succesvol digitaliseren en transformeren als de digitale vaardigheden van medewerkers en daarmee de digitale capabilities van de organisatie op het juiste niveau zijn. Als Business Change Consultant en verandermanager adviseer en implementeer ik oplossingen waarbij ik mij richt op het snijvlak van nieuwe technologie, mens en organisatie. Daarbij houd ik mij bezig met vraagstukken rondom staffing, digital skills, organisatie inrichting en adoptie van nieuwe technologie. De ervaring van de laatste 15 jaar concentreert zich op complexe adoptie- en verandertrajecten, reorganisaties, offshoring, outsourcing en insourcing.
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Business Change & Adoption ConsultantKpn Consulting (Nl) May 2014 - Apr 2020Advising and coördinating adoption programs at a wide variety of customers in multiple markets.Advising organizations about the adjustment of their workforce and sourcing fitting the changes ahead, in particular the implementation of new technology. In these programs I oversee both the procurement and HR view and combine this with knowledge of the legal and financial conditions.
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ChairmanPresent Ede-Wageningen Foundation 2014 - Jan 2019 -
Adoptie En Communicatie Streamlead Voor Invoering Modern WorkspaceKpn Feb 2017 - Jun 2018Verantwoordelijk voor de adoptie en communicatie rondom de invoering van de Modern Workspace. In een self service concept gezorgd voor een snelle transitie met minimale verstoring. Gebruikerstevredenheid en adoptie van de nieuwe mogelijkheden stonden centraal in deze uitrol, zoals ook naar voren komt in de reference case die we met Microsoft hebben ontwikkeld.
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Hr Manager/Hr ProjectmanagerKpn It Solutions Dec 2012 - Apr 2014HR (project)manager for several sourcing projects. Responsible for a variety of organizational changeprojects in which groups are involved, such as:- Running several reorganizations and reduction programs as a project manager or a consultant, involving 10 to 160 FTE.- HR project manager for outsourcing programs, supplier selection (including HR aspects), transition agreement with supplier, preparing transfer. Programs of 10 – 80 FTE.- As HR project manager involved with bids, when tupe is part of bid (from RfI until integrating working conditions and onboarding of employees).- Change management projects for several departments, with focus on mitigating unrest.
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Hr Manager Global SourcingKpn Oct 2009 - Nov 2012Part of a small team, which initiated and managed all offshore programs within KPN CM. Within this team I was responsible for all HR aspects, such as: 1) Works Council: build a constructive relationship with the Works Council. More than 20 consultation procedures passed.2) Redundancy of employees: responsible for the reduction programs, following the offshoring in the Netherlands, UK and Hungary. (approximately 1000 jobs)3) Change management: this was fully integrated in the transition approach, with zero delay and quality of knowledge transfer assured.4) Training: set up language- and culture training programs.5) Transfer (tupe) of a department of 20 employees in Belgium to our partner under Belgium law. -
Manager Central Resourcing A.I.Getronics May 2010 - Sep 2010In a period of 5 months I built a department (7 people) which was responsible for the centralization of sourcing requests within the organization and redeployment of staff. This enabled us to maximize redeployment of redundant personnel. Redeployment figures were around 70% of redundant employees.
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Senior Hr Consultant/Hr ManagerGetronics Pinkroccade Jan 2007 - Nov 2009HR Manager for a Business Unit of around 500 employees (30 mio a year). I was supported by 1 HR Consultant. As HR Business Partner, I was part of the MT and responsible for implementing and monitoring all HR policies within the unit. Projects I led in this period, were, among others:1) In 2009 HR project manager for a merger and reduction program of the Business Line Datacentres (appr. 1300 employees). In a period of three months a reduction of 15% of the employees took place and datacentre activities of Getronics and KPN were merged. Regarding the HR department, I was responsible for this process.2) Transformation of a 24 x 7 monitoring department to a 24 x 7 1st line support to client. This transformation resulted in a faster solutions of incidents at lower costs.
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Hr ConsultantGetronics Jan 2000 - Dec 2006HR generalist for groups up to 200 people
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Hr ExecutiveSimac Ict Jan 1999 - Dec 1999
Roel Van Der Heiden Skills
Roel Van Der Heiden Education Details
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Cultuur, Organisatie & Management -
Christelijke Hogeschool EdeP&A
Frequently Asked Questions about Roel Van Der Heiden
What company does Roel Van Der Heiden work for?
Roel Van Der Heiden works for 1uur.nu | Omdat Werken Slimmer Kan
What is Roel Van Der Heiden's role at the current company?
Roel Van Der Heiden's current role is Senior Verander and Adoptie Consultant.
What is Roel Van Der Heiden's email address?
Roel Van Der Heiden's email address is ro****@****ics.com
What schools did Roel Van Der Heiden attend?
Roel Van Der Heiden attended Vrije Universiteit Amsterdam (Vu Amsterdam), Christelijke Hogeschool Ede.
What are some of Roel Van Der Heiden's interests?
Roel Van Der Heiden has interest in Social Services.
What skills is Roel Van Der Heiden known for?
Roel Van Der Heiden has skills like Outsourcing, Change Management, Human Resources, Sourcing, Hr Consulting, Organizational Development, Strategic Hr, Management Development, Hr Transformation, Works Council, Restructuring, Organizational Change.
Who are Roel Van Der Heiden's colleagues?
Roel Van Der Heiden's colleagues are Iris Vermeer, Bas Van Leur, Karin Van Asselt, Mylene Meulman, Remko Endeman, Richard Elzinga ツ, Garri Doronin.
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