Rogel Espiritu Email & Phone Number

Burnaby, British Columbia, Canada

Vancouver, British Columbia, Canada

Key Responsibilities:• Front line in providing the Exceptional Guest Experience through the delivery of exceptional products and service.• Provides important visual cues for guests that make a positive first impression.• Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided.• Prepares all products as required, following the order monitor to ensure the accuracy of every order.• Communicates showcase and product needs to ensure proper product availability for guests.• Regularly takes temperatures of the required products and records in the Time & Temperature Log.

Vancouver, British Columbia, Canada

Key responsibilities:• Validating contact information for existing and new customers• Contacting leads to promote our fantastic sales programs• Supporting customers with our online ordering system• Troubleshooting company's website and online ordering system with customers• Responding to inquiries from customers in a timely manner• Other duties include data entry, data organization, and research on new customers

Key Responsibilities:• Reviewing all US member complaints and dissatisfaction they expressed towardstheir health insurance plan and providing all possible resolutions and options toour members.• Securing quality service for all customer service agents that answer calls from ourmember to prevent grievances.• Works directly with Medicare; a national health insurance program in theUnited States, begun in 1966 under the Social Security Administration and nowadministered by the Centers for Medicare and Medicaid Services.

Key Responsibilities:• Assisting consumers of Canon Australia in dealing with technical issues abouttheir printers, cameras, scanners and lenses.• Ensuring FCR to all consumers (First Call Resolution) for best outstanding serviceexperience.• Guiding consumers how they can connect their devices to their smartphones andcomputers (Windows and MAC OS)

Key Responsibilities:• Answering passenger concerns on using Uber transport service worldwide liketrip adjustments, cancellation fees, using of Uber app in the smartphones andcomplaints about the drivers.• Assisting drivers of Uber with their application and reviewing their documents ifthey pass Uber guidelines

Key Responsibilities:• Resolving escalated technical problems (connection issues, software/firmware update, configurations, etc.) of US customers on how they can stream Major League Baseball (MLB) games on their smartphones, computers, smart TVs, and other connected devices (PS3, Xbox, Roku).

Key Responsibilities:• Assisting dine-in customers with all their needs and ensuring their convenienceduring their stay at the store• Assigned to prepare customers drinks and beverages plus their soft-serve products• Helping cashiers preparing take-out orders of customers and making sure thatproducts will be delivered on time.