Assessed clients' technical needs and designed custom solutions based onGoogle GCP or WorkspaceTaken charge of following up on business opportunities and closing sales.Cultivated long-lasting relationships with client decision makersServed as the primary point of contact for my assigned clients, providing high-quality service.Worked closely with the technical team to ensure client satisfaction

Significantly expanded the customer base in Spain and Latin America, thanks to a proactiveprospecting strategy.Contributed to the company's revenue growth by generating and closing newbusiness opportunities.Ensured customer satisfaction through personalized management and effectivecommunication.Positioned the OTT platform as the ideal solution for our customers' needs.

Cloud Consultant for Amazon Web Service (AWS) and Google Cloud for the Caribbean, Dominican Republic and Puerto RicoI contributed to the growth of the company by identifying and developing new business opportunities.I strengthened the company's position in the market by building strong relationships withcustomers and partners.I increased customer satisfaction through proactive account management.I optimized project execution by facilitating communication between all those involved.I expanded our service offering thanks to collaboration with AWS and GoogleManufacturers involved in the implemented and marketed projects: Cloud: Amazon Web Service (AWS), Google and in cybersecurity Trend Micro

Achieved account retention and growth by building strong, long-lasting relationships with clients through consulting services such as IT assessments.Developed the market through consultative sales, attracting new clients and expanding our base.Established close collaboration with leading brands such as Microsoft, AWS and Oracle, developing strategic sales plans and organizing joint events.Manufacturers involved in the implemented and marketed projects: Microsoft, Citrix, VMware, Nutanix, Oracle, AWS, Commvault, IBM, Red Hat, Adobe, Sophos, McAfee, Kaspersky, as well as commercial sales agreements for products from more than 200 technology brands.

Coordinate the strategy for opening businesses in new markets and sectors for Datacenter services, national or international dedicated Internet services, microwave connection.Conceptualize and coordinate promotional activities and events and advice for key accounts.Coordinate the strategy for opening businesses in new markets and sectors.Create and strengthen the relationships of the area with the rest of the organization to make the commercial process more efficient.Manufacturers involved in the implemented and marketed projects: Dell, Microsoft, Cyxtera Business (Easy Solutions)

I successfully trained the sales team and customers, improving their knowledge of our products.I provided personalized advice to key clients, optimizing the use of our solutions.I boosted the performance of the sales team through the implementation of incentive programs.I strengthened the brand image by organizing strategic events.I generated a pipeline of business opportunities by identifying new high-value potential clients.

Supervise and coordinate loyalty teams.Expand new products to the existing customer portfolio.Develop loyalty functions, implementing and developing after-sales strategies.

Asistencia técnica sobre productos y servicios de clientes de Empresas y Particulares de Vodafone España

Opening new accountsCustomer service managerTechnical and personalized advice on making international calls “Call back”Administrative management and collection