Roger Beyer Email and Phone Number

Responsible for the operation for an In-patient hospice facilityProficient in all aspects of housekeeping managementOversee dietary needs of patients under hospice careMenu developmentIn charge of the facility housekeeping and maintenanceConsistently within budgetary guidelines on a monthly basisCertified in Food Service SanitationDo all the ordering,receiving and inventory controlProficient in all aspects of floor careStrong patient and customer service… Show more Responsible for the operation for an In-patient hospice facilityProficient in all aspects of housekeeping managementOversee dietary needs of patients under hospice careMenu developmentIn charge of the facility housekeeping and maintenanceConsistently within budgetary guidelines on a monthly basisCertified in Food Service SanitationDo all the ordering,receiving and inventory controlProficient in all aspects of floor careStrong patient and customer service skills Show less

Responsible for sales productionProspecting, cold calling, lead development, closing skillsWorked closely with families who have experienced a death and counseling them through the process.

Skills: Ability to work with financial statements and develop budgets; proven ability to increase customer satisfaction; demonstrated problem solving and analytical skills; proven accomplishments in meeting and/or exceeding financial and sales skills; demonstrated competency in logistical planning and organization of events and coordination; high level of strength in dealing with clients as well as associates; … Show more Skills: Ability to work with financial statements and develop budgets; proven ability to increase customer satisfaction; demonstrated problem solving and analytical skills; proven accomplishments in meeting and/or exceeding financial and sales skills; demonstrated competency in logistical planning and organization of events and coordination; high level of strength in dealing with clients as well as associates; team leadership and team building; successful sales and sales management background; 10 years of experience in role as a General ManagerEmployment History: Service Corporation International- January 2003 to May 2011- Effectively managed day to day operations as well as sales for up to 30 people- Increase J.D. Power scores 132 points in a 12 month period- Impacted production profit- Increased profit margins- Organized and facilitated in cooperation of a cemetery relocation- Effective in cost controls- Oversaw multiple locations and departments- Increased sales through direction, training, and, hands on efforts- Excellence in problem solving skills with both clients and associates- Accountability of sales associates and operational associates to myself- Proficient in training of staff- Ability to plan functions and outreach into community- Promoted from sales counselor to Sales Manager to General Manager Show less

Effectively managed day to day operations as well as sales for up to 30 peopleIncrease J.D. Power scores 132 points in a 12 month period from 774 to 906Impacted production profit by continual focus on sales productionIncreased profit margins by 10%Organized and facilitated in cooperation of a cemetery relocationManaged effectively controllable expenses by 20% over previous yearOversaw multiple locations and departmentsIncreased sales through direction, training, and,… Show more Effectively managed day to day operations as well as sales for up to 30 peopleIncrease J.D. Power scores 132 points in a 12 month period from 774 to 906Impacted production profit by continual focus on sales productionIncreased profit margins by 10%Organized and facilitated in cooperation of a cemetery relocationManaged effectively controllable expenses by 20% over previous yearOversaw multiple locations and departmentsIncreased sales through direction, training, and, hands on effortsExcellence in problem solving skills with both clients and associatesAccountability of sales associates and operational associates to myselfProficient in training of staff through established programs and those implementedAbility to plan functions and outreach into communityPromoted Show less

Effectively managed operations of 111 room hotel to include Front Office, Maintenance dept. and HousekeepingInvolved in all aspects of hotel financials and budget processesWorked with sales staff to increase room sales as well as maintain high average daily rates through effective rate managementDemonstrated skills in labor and cost management to reduce expenses by 15% to 20% overall Other applicable

Also worked April 1993- October 1998 with 7 years in Housekeeping Management and 4 years Front Office Management