Roger Calderon Email & Phone Number

Pasadena, Ca, Us

Pasadena, California, United States

Pasadena, California, United States

Pasadena, California

Handle customer inquiries, complaints, billing questions and payments, account details, order status. *Troubleshooting with customers when product/s has malfunctioned.*Day to Day inbound and outbound calls to contractors, vendors and customers.*Email correspondence with vendors, contractors and customers.*Day to Day in house customer service and sale; assisting customers with parts, bathroom and household fixtures for new and old remodels.*Database tracking of orders status and delivery schedules.*Occasional warehouse assist with heavy item lifting; customer pickups and/or drop offs.

Long Beach, Ca

Enhance Commissioners effectiveness by providing information management support; representing the commissioner to others.*Produced information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.*Conserves executive's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications.*Maintained executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.*Welcomed guests and customers by greeting them in person or on the telephone; answering or directing inquiries.*Maintained customer confidence and protects operations by keeping information confidential by assigning work to clerical staff; following up on results and distributed highly confidential documents to their respective departments and executives.*Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies evaluating new office products; placing and expediting orders for supplies.

Torrance, Ca

Served as the primary Business Development Associate and Administrative Assistant support t the Director of Business Development in all aspects associated with new business and the selling process with sales materials, integrated promotions, merchandising, educational material and disseminating the Sun Chlorella brand benefits in a compelling manner.*Administrative Assistant to the Director of Business Development and assist the Executive Officers in any areas needed.*Support the Brand Communication division with the development, implementation and analysis of customer specific marketing programs, products and key initiatives.*Represents the executive by attending meetings in the executive's absence; speaking for the executive.*Create and Manage promotional calendar and budgets. Additionally, creating monthly retail deal sheets, marketing/sales kits to the field and communication to other divisions regarding promotions.*Constantly working on creating and/or improving procedures for the Business Development Department.*Facilitate weekly demos at nearby affiliated facilities as well as attending industry Trade Shows in order to develop new relationships with various retail and media with the supplement industry.*Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports.*Set up and deliver sales presentations, product/service demonstrations, and other sales actions.*Make outbound follow-up calls to existing customers via telephone and e-mail cross-sell and up-sell.*Handled customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions. Interface daily with internal partners in accounting, field services, new business, operations and consumer affairs divisions.

Kinesiology And Exercise Science

Associate’S Degree

Graduated, 10-12

Activities and Societies: Basketball Team, Main office assistant as an Elective