Roger Chen Email & Phone Number

AXA Tower Singapore

• Leading a team of 3 x Engineers.
• Mentoring of Junior engineers in their work and knowledge transfer.
• Manage/Support all Regional Offices (APAC).
• Responsible for the implementation, support and operation of all technology infrastructure and services including data centers, servers, storage, messaging, and cloud management.
• Manage IT Infrastructure operations with effective monitoring and alerting systems in place to ensure high availability and reliability of IT Infrastructure operations.
• Management and Maintenance on servers and Active Directory administration.

- The primary role of the Senior Systems Engineer is responsible for the maintenance and 24x7 support of the entire Wintel system for:a. Email Servicesb. Project implementation and Managementc. Provide end-user Desktop/Laptop Support, including the end-user application.d. Able to translate the end-users needs into the LAN server requirements.e. Support for.

- Manage the Daily Operation of Infrastructure Service of the Asia/Oceania Service Centre. - Maintain, manage & resolve issues from servers, LAN & WAN connectivity in the region. To carry-out migration of servers during refresh of hardware.- Implementing and handling of new system as necessary in Asia. - Projects Management.- Provide Stability.

- Managed and Support Infrastructure and Systems and takes on PM role for key regional ICT projects across 9 Resorts and 15 Offices made possible by his 60% travel schedule.- Managed a team of 2 Regional IT Consultants and 9 Technical Managers- Managed multidisciplinary teams of PMs, Engineers, Technical Managers and vendors to ensure successful delivery.

Bachelor'S Degree, Internet Computing

Advanced Diploma, Networking

Diploma In Electronics, Computer And Control, Electronics, Computer And Control