Roger D'Souza

Roger D'Souza Email and Phone Number

Market Research Project Manager | Operational Excellence & Strategy | Data Analysis Expert | Vendor/Client Relations | UC Davis & Northwestern Certified | Process Improvement & Team Leadership @ SG Analytics
pune, maharashtra, india
Roger D'Souza's Location
Pune, Maharashtra, India, India
Roger D'Souza's Contact Details

Roger D'Souza work email

Roger D'Souza personal email

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About Roger D'Souza

With over a decade of expertise in market research and project management, I specialize in driving operational excellence and streamlining processes to enhance efficiency and achieve business objectives. My career has been dedicated to the end-to-end management of projects, where I have successfully led teams, managed vendor relations, and ensured the delivery of high-quality outcomes on time and within budget.I thrive in environments that require strategic planning and execution, with a keen ability to analyse data and implement process improvements. My experience has equipped me with a unique blend of skills, allowing me to effectively manage multiple projects simultaneously, while maintaining strong relationships with clients and vendors alike.Certifications in Market Research Specialization from UC Davis and The Art of Sales from Northwestern University have fortified my operational and analytical skills, enriching my approach to project management and client service. My achievements have been recognized through several awards, underscoring my commitment to excellence and my ability to meet and exceed project and client expectations.I am passionate about leveraging my operational expertise to contribute to a team that values innovation, efficiency, and a customer-centric approach. My goal is to continue making a significant impact by optimizing operations, enhancing project outcomes, and driving sustainable growth. Let's connect and explore how I can bring value to your organization with my dedication to operational excellence and strategic project management.

Roger D'Souza's Current Company Details
SG Analytics

Sg Analytics

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Market Research Project Manager | Operational Excellence & Strategy | Data Analysis Expert | Vendor/Client Relations | UC Davis & Northwestern Certified | Process Improvement & Team Leadership
pune, maharashtra, india
Website:
sganalytics.com
Employees:
894
Roger D'Souza Work Experience Details
  • Sg Analytics
    Assistant Project Manager - Market Research
    Sg Analytics Aug 2022 - Present
    Pune, Maharashtra, India
    • Orchestrates end-to-end project management processes to ensure timely and efficient project delivery• Fosters and maintains robust relationships with both vendors and clients to support business objectives• Designs and executes project plans and strategies, guaranteeing project completion within deadlines• Conducts thorough data analysis to inform decision-making and improve project outcomes• Manages vendor relations, ensuring effective service delivery and compliance with project specifications• Upholds exceptional standards of customer service and quality control across all project stages• Directs the management of RFPs (Request for Proposals), optimizing operational efficiency and project scope definition
  • Iresearch Services
    Manager-Sales & Client Success
    Iresearch Services Apr 2022 - Aug 2022
    Pune, Maharashtra, India
    • Led sales operations, driving revenue growth and expanding market presence through strategic sales initiatives• Oversaw the operational aspects of projects, ensuring seamless execution and adherence to timelines and quality standards• Managed key accounts, nurturing client relationships to ensure satisfaction and long-term business partnerships• Implemented process improvements to enhance operational efficiency and client service delivery• Coordinated cross-functional teams to meet project objectives, fostering collaboration and team effectiveness
  • Iresearch Services
    Assistant Manager Sales & Client Success
    Iresearch Services Feb 2020 - May 2022
    Pune Area, India
  • Sg Analytics
    Primary Research Analyst
    Sg Analytics Apr 2016 - Jul 2018
    Pune Area, India
    • Executed primary research initiatives, gathering critical market insights to inform strategic decision-making• Analyzed and interpreted data, providing actionable recommendations to support client objectives• Collaborated with stakeholders to refine research methodologies and ensure relevance and accuracy of findings• Presented research findings to clients, highlighting key insights and recommendations• Managed research projects from conception through completion, ensuring alignment with client needs and project goals
  • Wns Global Services
    Senior Associate (United Airlines)
    Wns Global Services Aug 2007 - Jan 2015
    Pune
    • Delivered comprehensive support services for United Airlines, enhancing customer satisfaction and loyalty• Managed customer inquiries and resolved issues promptly, ensuring adherence to service standards• Collaborated with team members to improve service delivery processes and efficiency• Analysed customer feedback to identify trends and areas for improvement, contributing to service enhancement initiatives
  • Airtel
    Customer Service Representative
    Airtel Jan 2006 - Apr 2007
    Pune, Maharashtra

Roger D'Souza Skills

Team Management Bpo Outsourcing Management Business Process Outsourcing Business Analysis Customer Relationship Management Performance Management Service Delivery

Roger D'Souza Education Details

Frequently Asked Questions about Roger D'Souza

What company does Roger D'Souza work for?

Roger D'Souza works for Sg Analytics

What is Roger D'Souza's role at the current company?

Roger D'Souza's current role is Market Research Project Manager | Operational Excellence & Strategy | Data Analysis Expert | Vendor/Client Relations | UC Davis & Northwestern Certified | Process Improvement & Team Leadership.

What is Roger D'Souza's email address?

Roger D'Souza's email address is ro****@****ces.com

What schools did Roger D'Souza attend?

Roger D'Souza attended Dr. D. Y. Patil Vidyapeeth, Pune.

What skills is Roger D'Souza known for?

Roger D'Souza has skills like Team Management, Bpo, Outsourcing, Management, Business Process Outsourcing, Business Analysis, Customer Relationship Management, Performance Management, Service Delivery.

Who are Roger D'Souza's colleagues?

Roger D'Souza's colleagues are Prithvi Nepali, Pratik Sachdev, Tincymol Martin, Kshitij Jagtap, Mukund Patil, Gaurav Shukla, Haritha Gk.

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