Roger J. Ulate Email & Phone Number

United States

Utilized Agile Project Management platforms as JIRA and Pivotal. Executed some manual test cases on UI. Developed appropriate manuals of several tasks that did not have and were based on knowledge of former coworkers.Collaborated on 2023 Regression test cases to complete 100%. Assist developers with manual QA of logic in Forms. Created mappings of data between Schoolmint local service and SIS as Aeries and PowerSchool. Updated code version of map polygons from Python 2 to 3.Updated tuition code which used to import data inefficiently and now using JSON structure and moving process to Ruby worker. Updated basic form objects from React forms on our internal tool of Customer Success features for different tasks in CSV format.Used of Backbone JS to enhance features of forms creating regex validations to avoid bad variable names. Worked on enhance migration scripts to improve organization migrations to new company features.

Costa Rica

Leaded the team to promote the best standards of internal design to create custom forms form organizations that requested the inside service. Support the team members with feedback and best practices on creation of custom forms. Meet with team members few times a month to check progress and retrospective of progress of team and improvement in design of forms for Administrators of different organizations.Participated in the hiring process of new team members to stay on demand in the volume increase of migration orders of physical forms into custom forms. Created the technical interview of the hiring process to evaluate which candidates were adequate to stay with the position. Trained Data Entry team on new features including new coworkers. Managed Data Entry team up to 4 team members.Programmed a Python script to solve an issue with separating thousands of records between multiple spreadsheets with duplicated data using files with more than 50.000 records per spreadsheet.

Costa Rica

Improving migration of physical forms from schools into digital format with our tool of custom forms. Managed large volumes of tickets with the support of tools for project management like Pivotal Tracker as main tool to administrate the progress of the forms.Transformed over 500 physical forms public, charter and district schools to digital with local feature of Schoolmint. Applied simple use of HTML and CSS on digital forms.

Costa Rica

Migration of physical forms from schools of United Stated of America into our own system of digital forms.

Costa Rica

I was hired as IT Manager and Graphic Designer to improve the institute’s graphic presence physically and digitally to improve how students and prospect perceive the institution. In these positions I: Upgraded the graphic identity using best practices with professionalism. Publicized using different designs the multiple activities and services provided by the institution. Trained Chinese professors about the different technologies that are used on the institute, how to reserve plus the policies on them. Managed backups of institute local computers. Created local server with technology available and set up a SMB to store and share data between local computers and user policies with limited access. Created local manuals of all technologies. Create schedules on when to provide maintenance to the different electronic equipments used on the institute. Administrated of the Drupal website provided by Informatics Center of UCR and trained the members of institute on how to use it. Trained members of the institute on security and best practices in response to a massive hacking attacked to different websites of UCR. Managed small teams of interns to support small tasks related to computers and administrative tasks. Trained institute members on how to use Open Source software and its philosophy based on the guidelines of Informatics Center of UCR.

Bachelor Of Informatic Engineering - Be, Computer Engineering Technology/Technician

Bachelor on Informatics Engineering from ULACIT.

Introduction To Chinese, Chinese Language And Literature, Introductory

Introduction to Chinese from Confucius Institute with Chinese students and the learning of Mandarin as language of communication.

Linux Server (Basic), Computer Engineering

Introduction of Linux, basic functions of it. We learned by building different types of servers including popular options like mailing.

Web Design (Html5 And Css3), Web Page, Digital/Multimedia And Information Resources Design

Creating different websites with the help or HTML5 and CSS3, including Javascript and jQuery.

A1A, German Studies, A1A

Learning of German level A1a.

English On Tourism, English Language And Literature, General

English Learning to be capable to work on tourism through call centers.