As the Global Principal Architect in the Software Defined Edge BU for Telco at VMware for Professional Services, I focused on the various components of the service offering and the delivery/implementation assets for offerings that covered multiple service lines including consulting, support, success, education, and TAM. I led a team of architects, engineers, and content designers who supported services such as Telco Cloud Platform, Telco Cloud Platform RAN, App Modernization, Virtual Cloud Network, Multi-Cloud, Digital Workspace, Transformation Consulting, and Intrinsic Security. My responsibilities included defining, developing, rolling out, and enabling service offers for VMware Telco technologies. I closely collaborated with various business units, customer success, engineering, education, support, marketing, professional services, sales, alliances, and partner engineering organizations to design, validate, and build sales, technical, and service delivery collaterals. Additionally, I provided Go-To-Market enablement and sales support for joint solution and service selling activities to VMware and partner sales teams. Additionally, provided engagement delivery material for sales delivery success.At present, I specialize in providing support for professional services, alliances, solution architecture, consulting, and technical sales. My focus lies in architecting, deploying telco solutions, virtualization solutions, and driving new technology with solution initiatives including VMware plus OpenStack. I am responsible for setting the overall vision for sales and delivery consultants. I work with my team to create the service delivery roadmap. My goal is to align the customer's business outcomes with our service engagements in order to ensure high customer satisfaction.Additionally, I have a deep understanding of the New Edge Compute Stack with AI for customers' outlying Retail, Manufacturing, and Utility needs.

Tasked with designing and engineering a scalable IMS Voice SDDC Virtualization (VMware SDN-NFV) platform for serving up to 15 million wireless, commercial, and residential subscribers. My responsibilities include maintaining Voice labs to support production platforms, performing Nokia Siemens HiQ8000 platform upgrades and maintenance, as well as conducting SIP RFC reviews for lab and production networks. Additionally, I am responsible for executing load and QA testing for traffic models in the lab, interfacing with vendors, and working on concurrent complex projects. I'm also involved in training and mentoring fellow engineers.✔ Responsible for designing the high-level architecture of the Cisco VMware NFV 1.5/3.2 infrastructure, integrating it with the Nokia IMS CSCF platform for wireless 5G and fixed wireline SDDC virtualization infrastructure. I also designed and set up a Voice Cloud structure and worked on certifying Telco Cloud Automation.✔ Contributed to knowledge sharing to build future Kubernetes within container components for VMware virtualization design of cloud platforms in the next 2 years' architectural roadmap.✔ Developed POC/pre-production lab for 5G wireless LTE data support with Cisco UCSM and VMware SDDC infrastructure, and defined SDLC management for future architectural design.✔ Defined and led Charter Residential Support Group to align Time Warner Cable, Bright House Networks, and Charter Communications residential customer feature offerings.✔ Assessed the architecture for multiple vendor products, including Oracle DRA, Nokia Cloud Signaling Director, Nokia IMS Call Session Control Functions architecture, Nokia Telephony Application Server platform, NetAct 18, Nokia One-NDS 18, and AWS HLD.✔ Determined architectural and engineering requirements for VMware SDN-NFV to ensure scalability and efficient use of virtual orchestration functionalities for IMS Voice Virtualization.

Designated to implement and maintain IMS platform production and test lab, supporting nearly 2 million commercial and residential subscribers. Performed Nokia Siemens HiQ8000 platform upgrades, maintenance, and SIP RFC reviews for lab and production networks. Conducted eMTA provisioning for multiple Sip modem vendors. Trained staff on production Voice team.✔ Implemented Nokia Siemens Networks IMS CFX-5000, CMS-8200, and One-NDS (SDM) to support 1.8 million subscribers; also introduced Nokia Siemens Networks CFX-5000 and CMS-8200 cloud virtual infrastructure, along with Cisco UCS datacenter technology with OS VMware using vSphere and vDirector for organizational resource structure.✔ Served as lead engineer rolling out Cisco VMware base cloud platform with Nokia RTP platform for virtualization infrastructure with NetApp storage fiber solution, minimizing configuration management while boosting reliability.✔ Chosen as technical writer for Voice Operations Method of Procedures, preventing major outages by establishing standard set of trusted procedures. ✔ Led IMS Voice Virtualization (VMware NFV) architecture project, including build, testing, and hand-over to production to assist with their buildout.✔ Displayed sharp organizational and technical expertise while upgrading IMSv7.2 bare bones architecture to IMSv8.2 and scaling up to 4 additional clusters at each production site with no impact on customer experience.✔ Increased platform reliability by upgrading Nokia One-NDS (SDN) Nokia IMS (One-NDS) from 7.2 to 9.2 as well as upgrading Nokia telephony application server.

I was appointed to support the SDM IMS/LTE 4G Verizon Wireless Network Solution Lab. My responsibilities included contributing to the design, engineering, and maintenance of a resilient lab environment to match production standards. I collaborated with Wireless engineers in the lab, monitored the Wireless Network for alarms and abnormalities using Advantage Commander, and tested DS1-DS3 and hardware. I also supported ISDN PRI BRI installation testing.✔ Exhibited sharp communication and problem-solving skills while providing engineering support for Siemens customers such as Verizon, SBC, Bell Atlantic, Bell Canada, and Southern Bell for Siemens EWSD Class 5 TDM switches and IMS Bare Bone Servers.✔ I utilized my technical writing skills to compose Method of Procedures for Verizon Wireless 4G LTE.✔ Mentored fellow engineers on Nokia IMS call session control functions, Nokia IMS (HSSd) diameter routing functions, Nokia One-NDS SDN servers, and all associated configurations.✔ Realized outstanding customer support model KPIs for case reporting and time to fix.✔ Engineered and maintained the build for Verizon IMS 4G LTE lab in Irving, Texas. Also provided production support for Verizon Southlake lab.I previously worked as a Field Engineer at Stromberg-Carlson (which was later acquired by Siemens) from 1989 to 1990.