Retired highly experienced Claims Manager with a successful history of working in the insurance industry. Skilled in all classes of technical and litigation claims investigation, case management & negotiations. Skilled in departmental, systems and personnel management. Extensive activity in training, project management & managing change. Strong track record for delivering objectives & high service levels. Strongly self motivated with a positive interest in improvement through new initiatives. ACII qualified. Extensive working experience in England, Scotland & Ireland.
Iss Ireland Ltd
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Retired Claims Manger Iss Ireland LtdIss Ireland Ltd Apr 2022 - Present
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Claims ManagerIss Facility Services Ltd Jan 2012 - Jul 2022City West Business Campus, Dublin, Ireland.Setting up & operating new in house system responsible for the investigation, assessment, negotiation & management of personal injury claims.
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Senior Claims AdjusterGarwyn Adjusters Aug 2008 - Dec 2011DublinInvestigation & case management of liability claims on behalf of both self insured clients & casualty underwriters predominantly originating from incidents occuring within the construction injury.
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Senior Claims AdjusterAig Dec 2003 - Jul 2008Case management of motor, casualty & property claims. Involved attending Circuit & High Court actions throughout Ireland. Monitoring self insured risks. -
Regional Claims ManagerNorwich Union/Aviva Mar 1995 - Mar 2003Leicester, United KingdomSetting up & managing the incremental expansion of regional claims centre to 180 staff covering the English Midlands. Managing the introduction of image technology 1996/97. Managing the introduction of call centre philosophy & disciplines 1998/99. Managing the integration of claims work following the merger of London & Edinburgh & Norwich Union in 2000. This period covered all classes of claims.
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Regional Claims ManagerNorwich Union Nov 1988 - Mar 1995Bristol, United KingdomManaging all aspects of claims operations in the South West of England with departments in Bristol, Plymouth & Cardiff. Managing the integration of 3 formally independent units into a single entity with shared working practices & performance goals.
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Claims ManagerNorwich Union May 1984 - Oct 1988EdinburghManager in charge of branch claims department. Responsible for large cases brought in the Court of Session.
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Claims ManagerNorwich Union Aug 1982 - Mar 1984Dublin, IrelandSeconded from UK organisation to manage Dublin Claims Department.
Roger Martin Education Details
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Norwich City CollegeDistinction -
Bungay Grammar SchoolHistory, Geography, English.
Frequently Asked Questions about Roger Martin
What company does Roger Martin work for?
Roger Martin works for Iss Ireland Ltd
What is Roger Martin's role at the current company?
Roger Martin's current role is Claims Manager at ISS Facility Services Ltd.
What schools did Roger Martin attend?
Roger Martin attended Norwich City College, Bungay Grammar School.
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Roger Martin
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Roger Martin
Vp Of Engineering, Cto, Technology Leader, Agile And Lean Transformation, Product DevelopmentDublin1eircom.net
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