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@steria.co.uk
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Roger Murphy is listed as Ex Director BPO UK and Global Delivery, now semi retired based in London, England, United Kingdom. AeroLeads shows a work email signal at steria.co.uk and a matched LinkedIn profile for Roger Murphy.
Roger Murphy previously worked as UK Director BPO and BPO Global Delivery Director at Sopra Steria and Delivery Director UK at Steria. Roger Murphy holds Ba (Hons), Economics from Manchester University.
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Recent BPO experience:- Responsibility for ongoing profitability and delivery of Steria's core Business Process Outsource business.- Development and implementation of Steria BPO strategy inc Shared services.- Management of 2900+ resources based in the UK and India.- Responsible for presales solutioning and SME support for BPO bids and for offer development and management across the BPO portfolio.Specialties: BPO - front, middle and back officeBPO - JV via Steria NHS SBS JVVertical BPO - inc first Police BPO deal in the UKShared Services strategy and implementationCorporate support services strategyP&L management
Listed skills include Full P&L Management Of Client Accounts, Bpo Solutioning, Bpo Delivery, Bpo Strategy, and 38 others.
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Sopra Steria Uk
Overall responsibility for all Steria BPO P&L's and delivery(£100m + pa). Direct control of all UK solutions, development and delivery resources including F&A, HRO , Procurement, Police, Middle office and specialised vertical accounts and operations both UK and offshore based.Co-author of Steria's Global BPO strategyManagement of 2900+ staff based within the UK ,and India.Director of Trustee's for 4 pension funds
Multiple Uk Locations
Responsible for all UK BPO delivery for core clients from multiple locations inc India.Managing the BPO pre sales solutioning resources.
Client Director on two large BPO accounts - delivering target beating profitability and acheiving renewal
Uk, London
Transitioning BPO work from clients ( inc BT and O2) into Xansa
Various singleton assigments inc work for the D of H, O2 and acting as internal assurance on key Xansa contracts
Uk
Part of the winning deal team as solution lead for Xansa , leading to the Joint Venture with the Dept of Health that is now NHS/SBS . On the shadow board prior to then becoming the new organisations first transition and transformation director
London, United Kingdom
- Responsible for creation of Shared Services operations withing BT Finance- Worked on the BT Internal Market strategy and implementation for corporate support services
Activities and Societies: Social Secretary - Students union 77-79. Elected post on Student coucil body for the University Member of Pot.
Activities and Societies: First and second 15 rugby (skipper) Stage manager for plays
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Roger Murphy is listed as Ex Director BPO UK and Global Delivery, now semi retired.
AeroLeads has found 1 work email signal at @steria.co.uk for Roger Murphy.
Roger Murphy is based in London, England, United Kingdom.
Roger Murphy has worked for Sopra Steria, Steria, Xansa, Nhs/Sbs, and British Telecom Plc.
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Roger Murphy holds Ba (Hons), Economics from Manchester University.
Roger Murphy is listed with skills including Full P&L Management Of Client Accounts, Bpo Solutioning, Bpo Delivery, Bpo Strategy, General Management, People Development, Transition And Transformation Management Of Services, and C Level Consulting And Engagement In Both Public And Commercial Sectors.
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