Roger Sandmeier Email & Phone Number
Who is Roger Sandmeier? Overview
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Roger Sandmeier is listed as Senior Community and Support Specialist at nebenan.de, a company with 121 employees, based in Berlin, Berlin, Germany. AeroLeads shows a matched LinkedIn profile for Roger Sandmeier.
Roger Sandmeier previously worked as Team Lead Customer Experience at Tink and Team Lead Customer Service at Tink. Roger Sandmeier holds Lehrabschlusszeugniss, Automechaniker from Berufsschule Buchs.
Email format at nebenan.de
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About Roger Sandmeier
Independent and team player used to working under pressure, and under lack of time.Flexible individual who loves a challenge and is capable of taking a hands-on position.Strong organizational skills develop through both work experiences and studies. Enjoy working with and meeting people of different backgrounds and cultures.
Roger Sandmeier's current company
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Roger Sandmeier work experience
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Team Lead Customer Experience
Current
Team Lead Customer Service
- Betreung aller Tools für den Customer Support (Dixa, Stella Connect, Solvemate, Statusbrew, Webbosaurus, ParcelLab)- Dixa Administration (Konfiguration von Dixa, erstellen von Flows, verwalten von Agents, Rollenvergabe, Routing von Tickets, erstellen von Makros und verwaltung des Help Centers)- Bereitstellen von Reports,Auswertungen von KPIs, CSAT und.
Technical Administrator Customer Support
- Betreung aller Tools für den Customer Support (Aircall, Zendesk, Talkdesk, Tymeshift, Geckoboard)- Zendesk Administration (Konfiguration von Zendesk, erstellen von Triggern, verwalten von Agents, Rollenvergabe, Routing von Tickets, erstellen von Makros und verwaltung des Help Centers)- Bereitstellen von Reports,Auswertungen von KPIs, CSAT und.
Community Support / Second Level Support / Social Media Team & Technical Support Jimdo Haus
- Customer Support - Beantworten von Kundenanfragen und technische Unterstützung rund um unser Produkt. - Social Media Support - Beantworten von Kundenanfragen auf verschiedenen Social Media Kanälen.- Second Level Support - Suche klassifizierung und behebung von Bugs. Reporte an unsere Programmierer erstellen. Beheben von kleinen Code Fehlern mit CSS /.
First Level Support
- Anwenderunterstützung per Remote - IT-Support telefonisch und per E-Mail - Dokumentationserstellung sowie Incidentbearbeitung und –lösung im Ticketsystem - Installation von Hard- und Software vor Ort beim Anwender - Schulung und Einweisung der Anwender - Applikationssupport - Betreuen der IT-Clientinfrastruktur und IT-Anwendungen
Swiss German Social Media Representative (Microsoft)
Beobachten, bearbeiten und beantworten Social-Media-Beiträge in den Kanälen Facebook, Twitter und Foren.Erfassung und Klassifizierung der eingehenden Nachrichten aus sozialen Medien.Laufende Erfolgskontrolle der Social Media Aktivitäten und Erstellung vonaussagekräftigen Berichten.Arbeit mit Sprinklr (social media management platform)Übersetzung der.
Technical Support Analyst /Service Desk Coach
Handling calls both on English and German. Ability to empathize with the costumers concerns remaining committed to provide quality results. After technical troubleshooting providing the users with a solution for their issues. Resolved issues related to password resets/ account unlock (Active Directory, Mainframe, AS400, etc.), connectivity, installment.
Techniker / Servicetechniker
- Kundenservice- Technischer Support- Konstruktion von Prototypen - Zusammenbau der Produkte- Spedition und Versand- Planung und Einrichtung neuer Kliniken- Reparatur der elektrischen Komponenten - Entwicklung und Herstellung
Allrounder
- Lagerverwaltung- Büroarbeiten- Reparatur und Instandhaltung der Fahrzeuge- IT - Support- Kundenbetreuung
Kurierfahrer
- Lagerverwaltung- Kurierfahrten- Kundenbetreuung
Allrounder
- Lagerverwaltung- Büroarbeiten- Reparatur und Instandhaltung der Fahrzeuge- IT - Support- Kundenbetreuung
Colleagues at nebenan.de
Other employees you can reach at nebenan.de. View company contacts for 121 employees →
Romy Beesemann
Colleague at Nebenan.DeDar Es Salaam, Tanzania, Tanzania, United Republic Of
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JN
Janeck Niebuhr
Colleague at Nebenan.DeBerlin, Berlin, Germany, Germany
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EK
Emma Krogmann
Colleague at Nebenan.DeBerlin, Berlin, Germany, Germany
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AR
Anna-Lena Rohm
Colleague at Nebenan.DeBerlin, Berlin, Germany, Germany
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MW
Marcel Wittstadt
Colleague at Nebenan.DeBerlin, Berlin, Germany, Germany
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MS
Marcel S.
Colleague at Nebenan.DeBerlin, Berlin, Germany, Germany
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JG
Julius Grübl
Colleague at Nebenan.DeBerlin Metropolitan Area, Germany
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VG
Victoria Grozeva
Colleague at Nebenan.DeBerlin, Berlin, Germany, Germany
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LK
Laura Krossner
Colleague at Nebenan.DeBerlin, Berlin, Germany, Germany
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AB
Anton Bozhanov
Colleague at Nebenan.DeBerlin, Berlin, Germany, Germany
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Roger Sandmeier education
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Berufsschule Buchs
Frequently asked questions about Roger Sandmeier
Quick answers generated from the profile data available on this page.
What company does Roger Sandmeier work for?
Roger Sandmeier works for nebenan.de.
What is Roger Sandmeier's role at nebenan.de?
Roger Sandmeier is listed as Senior Community and Support Specialist at nebenan.de.
Where is Roger Sandmeier based?
Roger Sandmeier is based in Berlin, Berlin, Germany while working with nebenan.de.
What companies has Roger Sandmeier worked for?
Roger Sandmeier has worked for Nebenan.De, Tink, Free Now, Jimdo, and Ohl Logistik Gmbh.
Who are Roger Sandmeier's colleagues at nebenan.de?
Roger Sandmeier's colleagues at nebenan.de include Romy Beesemann, Janeck Niebuhr, Emma Krogmann, Anna-Lena Rohm, and Marcel Wittstadt.
How can I contact Roger Sandmeier?
You can use AeroLeads to view verified contact signals for Roger Sandmeier at nebenan.de, including work email, phone, and LinkedIn data when available.
What schools did Roger Sandmeier attend?
Roger Sandmeier holds Lehrabschlusszeugniss, Automechaniker from Berufsschule Buchs.
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