Roger Wallace Email & Phone Number

Uses SAP to do inventory control, process requests for materials and other items, does freight and small parcel shipments (including hazmat, possesses hazmat certification for FedEx Ground shipments), engages in robust communications via email, Microsoft Teams, etc., for problem solving, addressing inquiries, etc. --- verifies batches and expiration dates of outgoing and incoming materials against what has been received or against what is to be sent. Reports inventory issues to either the supervisors within my department, or with the purchasing department (buyers). Communicates issues with buyers to take the initiative/handle situations before they turn into problems, and also to expedite shipments for much needed materials, where applicable. Leads and directs others to keep workflow constant and orders processed in a timely manner. Also teaches others goods issued, goods transfers, etc., in SAP, to new hires, as well as teaches others how to use power equipment (forklift, reach truck, etc.), process FedEx Freight and other shipments, etc. --- Has also given facility tours, explaining the request processing system from "email inbox to dock". Studies inventory and purchasing reports, reporting discrepancies and backorder status to relevant parties. Does cycle counts, discrepancy fixes, and looks at activity monitors and order request history to address irregular request activity (when 24 cases are accidentally requested instead of 24 bottles, etc.) and to prevent overages and shortages of outbound materials.

Virginia, United States

I lead in the "seven cities" (and beyond, as I periodically get people from North Carolina, etc.) and we get together to do different tasks in our communities. Park cleanups, charity hikes, cards partnering with other organizations (Keep Norfolk Beautiful, Edmarc, etc.), making cards for hospitalized kids, other activities as they arise! I plan and coordinate events, while communicating with over 1,500 members of my group, 757 Uplifters. This requires research of new venues, space/occupancy limits, a general understanding of the location (indoor event, outdoor event, weather considerations, etc.), excellent communication skills, patience, empathy, and an ability to communicate with different types of people on a regular basis, among other things. Events have to include potential expenses members may experience, accommodations (children, animals, etc.), so on and so forth.

Receives daily truck, matches goods received against delivery slip. Reports any "short date" items, reports overages and shortages to distribution center, makes credit requests and reports to the financial director. Stages materials on the shelves and in walk-in fridge and freezer. Follows FIFO procedures and works in accordance to food handling rules set in the city of Norfolk (possesses food handler card that must be periodically renewed).

I performed a great deal of shop maintenance (painting, pressure washing, landscaping, hardscaping, etc.), as well as did document storage and sorting for administrative audits. Did shop cleaning and machine inspections for shop safety audits.

- Responsible for sharing and creating content to post to various networks (Facebook, Twitter, etc.)- Works on various projects that touch on a number of areas, including photography (taking photos for a project), graphic design and photo editing, video recording, and audio/video editing and production- Also modifies and edits SLDJ's main website from time to time by altering the CSS and HTML coding

- Completed daily, weekly, and quarterly financial reports with or without store manager (Bookkeeping and Accounting)- Contributed toward store profitability by seeking opportunities to increase sales, managing appropriate inventory levels, demonstrating control of cost of goods, and demonstrating control of labor costs- Ensured all cash handling and cash register functions were performed in an accurate and consistent manner- Had accountability for store operations, partner development, and financial contribution- Determined types and amounts of materials, supplies, and merchandise to be ordered and stocked- Trained and developed staff to demonstrate customer service standards and operating standards- Determined daily staffing needs, conducted job interviews, recommended or contributed to hiring and termination decisions, resolved staff complaints and concerns, provided ongoing performance feedback, participated in and made recommendations on salary reviews as well as shown appreciation for excellent employee performance- Supervised and directed staff to insure the highest level of customer service- Ensured all company policies, store operating standards, and other procedures are maintained and followed in a consistent manner- Organized workload throughout the store in a manner that facilitated efficient customer service and profitable operation. Also, ensured store appearance and equipment were maintained to stay in consistently good shape- Ensured all customers receive the highest quality service possible

- A Video Game Examiner (in Norfolk) writes and contributorsarticles based on an individuals experience with whatever it isthey have chosen. In this position, I contribute any knowledge ornews I can about video games. The posts should try to contain newsthat occurs in (or pertains to) Norfolk, but this is not alwayspossible and in such cases, you are required to make articles thatrelate to video games in general (does not have to pertain toNorfolk). The position requires basic knowledge of HTML coding andvideo embedding as well as good writing ability

- Used power equipment to move freight such as the forklift and reach truck. Loaded and unloaded trucks, organized the store by setting displays of stacked merchandise, and kept store operations smooth- Provided excellent service to give customers the best possible shopping experience- Cleaned the work area, performed maintenance on power equipment, did inventorying of various merchandise to assist with loss prevention efforts- When necessary, assisted customers at the cash register to speed up the checkout process for customers- Performed administrative and clerical duties such as filing paperwork, answering phones, scheduling appointments, signing paperwork and filing it, checking invoices for discrepancies, tracking customer orders and changing status in the computer database “GENESIS”, using Oracle and PeopleSoft for various necessary functions (marking off packages that have arrived, etc.) putting comments in the system and notifying customers when special orders have arrived, other duties as assigned

- Scanned files for correspondence- Typed at 50+WPM and performed various procedures such as: filing paperwork, looking up accounts, verifying claims, shredding important documents, data entry (using Microsoft Access, Excel, Outlook, and the Internet primarily), etc.- Researched customer accounts and fixed discrepancies that appeared in database

- Completed daily, weekly, and quarterly financial reports with or without store manager (Bookkeeping and Accounting)- Contributed toward store profitability by seeking opportunities to increase sales, managing appropriate inventory levels, demonstrating control of cost of goods, and demonstrating control of labor costs- Ensured all cash handling and cash register functions were performed in an accurate and consistent manner- Had accountability for store operations, partner development, and financial contribution- Determined types and amounts of materials, supplies, and merchandise to be ordered and stocked- Trained and developed staff to demonstrate customer service standards and operating standards- Determined daily staffing needs, conducted job interviews, recommended or contributed to hiring and termination decisions, resolved staff complaints and concerns, provided ongoing performance feedback, participated in and made recommendations on salary reviews as well as shown appreciation for excellent employee performance- Supervised and directed staff to insure the highest level of customer service- Ensured all company policies, store operating standards, and other procedures are maintained and followed in a consistent manner- Organized workload throughout the store in a manner that facilitated efficient customer service and profitable operation. Also, ensured store appearance and equipment were maintained to stay in consistently good shape- Ensured all customers receive the highest quality service possible