Roger Young Email & Phone Number

Greater St. Louis

• Led a team comprised of 3 Directors and 24 professionals, successfully achieved key divisional and corporate objectives. The team works across 3 administration systems and 3 web portals that process about 150,000.
• Created succession and training plans to keep key employees engaged and streamline processes in the event there’s an organizational… Show more
• Created succession and training plans to keep key employees engaged and streamline processes in the event there’s an organizational change.
• Implemented SmartBear TestComplete which enhanced code coverage testing by 40% and reduced regression testing time by 20%.
• Participated in key executive committee meetings to report out key IT wins. Discussed root cause analysis for all APD systems. Developed mitigation strategies to prevent issues from reoccurring.
• Initiated a core system/process documentation project to formalize and standardize documentation using SharePoint and OneNote to reduce risk of key personnel list and facilitate onboarding training.

Greater St. Louis

• Established a QA department, achieving a 66% reduction in unplanned releases within 6 months.
• Member of several M&A due diligence efforts
• Leveraged Qlik Replicate for real-time data synchronization, streamlining Protective's acquisition process and enhancing data conversion efficiency.
• Held monthly Q&A meetings to transfer knowledge to IT members in several areas of the insurance business like reinsurance, product specifications, and system architectures, etc.
• Developed a… Show more
• Developed a DevOps Power BI dashboard that provided actionable insights that improved IT project visibility and decision-making.

Greater St. Louis

• Spearheaded the consolidation of DevOps processes to simplify management of IT teams and allowed BSA’s to easily work with any DevOps team.
• Constructed a comprehensive data warehouse from ground up to support a strategic acquisition, enabling enhanced data analysis.
• Onboarded and trained a manager of reporting
• Led a pivotal reconciliation project with two key partners, redesigning processes to synchronize systems effectively, ensuring uninterrupted operations and enhancing… Show more
• Led a pivotal reconciliation project with two key partners, redesigning processes to synchronize systems effectively, ensuring uninterrupted operations and enhancing partner relations.
• Developed an intuitive dashboard offering real-time statistics, enabling end-users to efficiently monitor and manage month-end processes and eliminating update emails.

Greater St. Louis Area

• Managed CRM and Reporting and Analytics teams to identify trends and drive sales.
• Executed ETL improvements. Oversaw the analysis and implemented changes to reduce the month-end close process from 28 hours to 10 hours. Rearchitected the monthend warehouse load to produce a required report in the.
• Led project to automate 50 accounting reports from ad hoc queries to production reports under change management process.
• Held… Show more
• Held weekly planning meetings to align business objectives with current development activities for CRM and reporting and analytics. Held monthly meetings discuss any issues that occur during month end, the root cause.
• Led cross-functional team to migrate from a web-based phone system to Avaya Aura Agent Desktop platform to save $30,000/year. Show less

Greater St. Louis

• Supported and maintained the F&I Café website by analyzing issues and fixing existing defects.
• Lead a reporting task force to identify divisional reports and cite deficiencies in report ownership. Estimated the number of man hours needed to adequately support those reporting tasks and recommended changes to.

Greater St. Louis

• Implemented code review meetings to increase communication, produce better reporting processes, and enforce best practices on new code.
• Lead data mapping meetings to fully integrate acquired businesses into a unified reporting structure.

Greater St. Louis

• Used MS SQL DTS to ETL a legacy dBase contract administration system with 15 years of data into a newer administration system resulting in reduction in the project plan duration of six months.
• Developed, maintained, and documented a data warehouse while exercising SOX compliance promotion controls.

Greater St. Louis

• Facilitate value stream mapping and kaizen events
• Write ad hoc queries for data analysis
• Indentify, evaluate, and implement process improvement opportunities
• Developed a real time vb.net application to track production for better customer service, production planning, and first pass data collection
• Update forecasting data to prevent inventory short fall of raw materials and finished goods

Greater St. Louis

• Created and maintained Access database to track sample, raw materials, conditional releases, and sample retains
• Set up and maintained a Visual Fortran Application based laboratory application
• Tested the performance of industrial colorants

Greater St. Louis

HPLC analysis on in-process and finished goods using FDA proceduresDCP analysis of trace metalsDaily maintenance of HPLC, Spectrophotometer, DCP, and other lab instrumentationCreated a formulation database in Access

Master, Managing Information Technology

Bachelors, Information Technology

Associates, Information Technology With Network Admin Option

Associates, Chemical Technology