Roger Keller Email & Phone Number

Minneapolis, Minnesota, United States

Minneapolis, Minnesota, United States

• Managed 15 to 20 multinational client relationships and 10 account management business professionals accountable for global budgets of $20-$100M.
• Executed 10 to 15 project plans and CRM applications per year to facilitate business growth, integrate digital solutions, alignment of product improvements and mobilized resources.
• Negotiated suppliers resulting in net effective savings and cost avoidance of 20 to 25%.
• Harmonized teams and customer service processes resulting in improvements to the customer experience and net promoter scores by 50%.
• Achieved business profitability targets exceeding the firms forecasts by 5-10%.
• Designed and ignited new business ideas with key opinion leaders and C suite stakeholders leading to process/product improvements and new sources of revenue.

St Paul, Minnesota, United States

• Design and execution of sports hospitality programs, corporate meetings, events and incentives.
• Partnered with divisional meeting management resources to collaborate and harmonize corporate meeting and incentive programs.
• Negotiated the global hotel program including negotiations, policy and ongoing program optimization leading to annual cost savings of 15-20%.