Roger Thompson Email & Phone Number

Texas, Arizona, California, Oregon

San Diego

Dallas/Fort Worth Area, Texas, Louisiana, Oklahoma

Georgia, Florida, Dominican Republic

• Since its inception in 1993, American AVC has stood for quality, incredible value and dedication to customer service. Privately held and headquartered in Scottsdale, Arizona, satellite locations are now worldwide..
• Opened the Marriott Tampa Waterside with three weeks of notice.
• Opened the Renaissance Vinoy with two weeks of notice.
• Both opening properties out performed first year budgets and expectations
• Rebooted and corrected the 2nd largest property in region (Now running efficiently and more profitable then it has in seven years)
• Developed best practices for Dominican Republic (Now running extremely high profitability)

Orlando World Center Marriott

• By embracing customer service excellence with passion, American Audio Visual Center strives to be the finest audio visual company in the meeting services industry. In 2010 I was approached by American Audio Visual.
• ESS Results (Percentage of excellent surveys)o 2011 Increased staff scores from 64.8 to 74.4o 2012 Increased staff scores from 74.4 to 75.9o 2013 Increased staff scores from 75.9 to 83.6o Ranked 237 0f 266 on opening.
• Financial Achievementso Exceeded budgeted profit by 53.6% in 2011o Exceeded budgeted profit by 94% in 2012o Exceeded budgeted profit by 8.4 % in 2013o Exceeded top line revenue budgets every year of operation.

Orlando, Florida Area

Orlando Convention Aid is a Advertising & Marketing Company focused on the convention market. OCA provides unique marketing opportunity’s to Orlando businesses as well as complimentary services and event support to the event planners and attendees.I acted as leadership of the team as we have focused on increase our efficiency and market presence in the.

When I met with PSAV leadership in the fall of 2006 we spoke about an opportunity working with the a local production client as a in house staging consultant. I was being brought in to assist that client in capturing greater production value in a corporate convention setting. During this time I was able to strengthen PSAV's relationship with.

In the fall of 2004 I was asked to take on a new challenge within the company and work to improve the performance and environment for a challenging product. As the department coordinator I am responsible for the quality control policies, shipping, inventory control, departmental training, and travel arrangements involving two audio visual presentation.

As the director of Audio Visual Services at The Hyatt Regency Tampa I was responsible for all operations and sales at the property. This included: All sales and Business development, contract negotiations, customer relationship development, order fulfillment, operational management of all staff and projects, provided training coaching and mentoring to all.

Responsible for the successful conclusion of all large events, this required: Staffing, mentoring and training of in-house technical staff, troubleshooting all aspects of the event as needed, building up a working relationship with the producer or client on each event, technical direction of the event, managing the cost of the event, negotiating with.

With offices in over 500 hotels, resorts and conference centers, Presentation Services has the resources to accommodate meeting planners and producers with exceptional services, equipment and support.Responsible for the set-up, operation and removal of video playback and projection systems, as well as the set-up, operation, and removal of stationary.