Contracts, Processing of Orders, Logistics Coordination, Customer Service and Sales.

Assistant Manager Aug 2010-Present  Oversee daily operations, including quoting, billing, collections, sourcing, and warehouse inventory  Supervise four team members in areas of customer service, production, logistics and social marketing  Manage all client activities including negotiating and drafting contracts and customized sourcing  Responsible for the acquisition and maintenance of the company’s largest accounts at over $50k a year  Currently focused on securing a government contract that will increase the company’s revenue by 20% Executive Assistant Aug 2008-Aug 2010  Developed online content, including social media marketing, online product specifications, and promotions  Planned and arranged both client meetings and operational meetings for the General Manager and CEO  Provided general support through maintaining documentation and handling customer service calls  Played an integral role in building customer relationships, resulting in increase of company revenue  Assisted in administrative duties such as communications, customer reception, and maintaining files

 Managed the daily operations of a 500 unit storage facility including accounting and customer service  Maximized company exposure and marketing through various social media streams to expand client base  Conducted client meetings, familiarized client with products available, and closed on multiple contracts  Administered and coordinated finance plans customized to the clients’ requirements and financial means  Facilitated the collections process on delinquent accounts and storage unit auction activities to minimize loss

 Responsible for the passenger check-in, passenger boarding, and direct customer sales processes  Guided and assisted customers for queries regarding flight itineraries, airport navigation, and flight status  Demonstrated quick thinking and ability to multi-task in client-facing high pressure environments  Specialized in expediting the boarding process for high profile VIP clients and escorting them to the gate  Accommodate passengers and airport crew with baggage, cabin accessibility and in-flight supplies