Rogerio Monteiro Email & Phone Number

Los Angeles, Ca, Us

Greater Los Angeles Area

Greater Los Angeles Area

Greater Los Angeles Area

Greater Los Angeles Area

Contracts, Processing of Orders, Logistics Coordination, Customer Service and Sales.

Gardena, Ca

Assistant Manager Aug 2010-Present  Oversee daily operations, including quoting, billing, collections, sourcing, and warehouse inventory  Supervise four team members in areas of customer service, production, logistics and social marketing  Manage all client activities including negotiating and drafting contracts and customized sourcing  Responsible for the acquisition and maintenance of the company’s largest accounts at over $50k a year  Currently focused on securing a government contract that will increase the company’s revenue by 20% Executive Assistant Aug 2008-Aug 2010  Developed online content, including social media marketing, online product specifications, and promotions  Planned and arranged both client meetings and operational meetings for the General Manager and CEO  Provided general support through maintaining documentation and handling customer service calls  Played an integral role in building customer relationships, resulting in increase of company revenue  Assisted in administrative duties such as communications, customer reception, and maintaining files

West La

 Managed the daily operations of a 500 unit storage facility including accounting and customer service  Maximized company exposure and marketing through various social media streams to expand client base  Conducted client meetings, familiarized client with products available, and closed on multiple contracts  Administered and coordinated finance plans customized to the clients’ requirements and financial means  Facilitated the collections process on delinquent accounts and storage unit auction activities to minimize loss

Lax Airport

 Responsible for the passenger check-in, passenger boarding, and direct customer sales processes  Guided and assisted customers for queries regarding flight itineraries, airport navigation, and flight status  Demonstrated quick thinking and ability to multi-task in client-facing high pressure environments  Specialized in expediting the boarding process for high profile VIP clients and escorting them to the gate  Accommodate passengers and airport crew with baggage, cabin accessibility and in-flight supplies