Roger J Fuhrman Email & Phone Number

Saint Paul, Mn, Us

Minneapolis, Minnesota, Us

Northern Lights Technology Development (part of Taylor Corporation) is an innovative global technology firm specializing in Information Technology and Business Process Support. We alleviate the strain of technology management from businesses that face challenges in talent acquisition, budget constraints, or lack of infrastructure to support robust IT systems.Our services are designed to enhance performance, productivity, and user satisfaction, ensuring your technology investment yields maximum returns. We offer cost-effective solutions that include customer communication management, high-volume task processing, and premium graphic design services.I am responsible and oversee the Go-To-Market (GTM) Strategy for showcasing Northern Lights Services beyond the confines of the Taylor Corporation. This encompasses a wide array of responsibilities such as crafting Marketing Strategies and promotions, managing Sales Operations, deploying top-notch sales and marketing methodologies, generating leads, designing compensation plans, drafting Statements of Work (SOWs), responding to Requests for Proposals (RFPs), and more.

San Francisco, California, Us

Orangesoft is a technology partner specializing in helping startups scale and succeed. I assist Orangesoft with their Sales & Marketing strategies to assist their continued growth within North America.

I bring a proven knack for innovation and collaboration, fortified by my extensive experience and training in business transformation and leadership. My track record showcases a consistent ability to tackle challenges, mitigate risks, and deliver tangible results. Some of the most demanding situations in my career have allowed me to rally teams around a shared vision and goals, resulting in elevated performance levels. I have the capability to swiftly elevate an existing team and push them beyond their comfort zones.In today's rapidly evolving digital economy, organizations require leaders like me who possess entrepreneurial skills. These skills transform organizations into incubators for fresh business models, fostering innovation, experimentation, and opportunity exploration. My leadership is geared towards crafting actionable strategies that ensure organizations remain vibrant and relevant. Throughout my career, I've had the privilege of working across numerous countries, cultures, and with diverse groups of people. These experiences have instilled in me the realization that there are myriad approaches beyond what we're accustomed to at home. I've come to appreciate the power of cultural diversity in problem-solving, the significance of virtual management, and the necessity of venturing beyond one's comfort zone. I firmly believe that adaptability and a willingness to embrace new environments are the cornerstones of successful business leadership.

Nisswa, Minnesota, Us

GrowthZone Association Management Software and ChamberMaster Member Management Software help member-based organizations grow and retain membership, generate revenue, engage and communicate with members and prospects, and streamline their day-to-day operations.Responsibilities:SALES• Develop Strategies for growing business and achieving the company's sales goals• Lead, inspire, train and motivate the sales team to exceed sales plans and activities• Ensure team has the knowledge, skills and developmental plans to overachieve in their assigned quotas• Ensure that all sales opportunities are accurately recorded to enable accurate monthly, quarterly, and annual revenue forecasts• Manage customer expectations and contribute to a high level of customer satisfaction• Work closely with the marketing function to establish successful support, channel and partner programs• Manage key customer relationships and participate in closing strategic opportunities• Travel when appropriate for in-person meetings with customers and partners and to develop key relationships• Executive Management/Business Strategy/Cloud ComputingCUSTOMER ENGAGEMENT• Working with the team on problem solving, coaching on specific opportunities/issues, sharing sales techniques and best practices• Enhance cross-functional relationships with key business partners -- Marketing, Sales, and Support teams to successfully collaborate on new campaigns, optimize business processes for efficiency, and ensure your team has a deep understanding of GrowthZone offerings• Data analysis and segmentation; collaboration in building outbound campaigns, content, and processes• Responsible for managing team metric tracking and analysis, trend review, pipeline/conversion tracking• Direct supervisor for Engagement Team, providing guidance on negotiations and discounts recommendations/approvals • Maintain 97% Revenue RetentionCompany was acquired by Lead Edge Capital.

Nashua, Nh, Us

Open Access Technologies (OAT) is an economical, high-volume, secure document remediation/conversion services to ensure all your documents are fully accessible and usable for individuals using assistive technologies. Responsible for;Developing and implementing the enterprise sales strategy to exceed revenue targets, including the demand generation plan and sales process for both our direct and partner channels.Cultivate and develop a winning culture through performance expectations, driving the right behavior to develop a pipeline, direction, transparency, and proactive communication.Collaborate with internal stakeholders to define strategies and initiatives to grow revenue, and manage the execution and results.Establish strategies for improving productivity, both in volume and overall customer lifetime value, through our land and expand sales process.Drive sales negotiations, craft sales positioning and presentation approach, assist with proposals and pilots, and help drive the pipeline for high-profile “strategic” accounts. Create, improve upon and audit sales processes and support resources (e.g., tip cards, talk tracks, FAQs) through formal training programs and management coaching.Develop and generate reporting to track all key sales metrics for the organization, including forecasting and pipeline management with SFDC.Company was acquired by Crawford Technologies.

Bloomington, Minnesota, Us

I direct the day to day sales efforts of Siteimprove (a comprehensive cloud-based Digital Presence Optimization (DPO) International Sales software company), including business development, sales strategies, operations, training and development, and client satisfaction.Some of my key accomplishments are listed below:• Created and implemented a new Operations Department and Partnership Channel Team, Enterprise Sales, and Consultant Team, including providing business and operational process improvements to increase efficiencies, streamline processes, and ultimately increase revenues.• Spearheaded the procurement and implementation of SalesForce a Customer Relationship Management tool (CRM) providing increased visibility, sales planning, account management, and business development tools.• Increased sales in excess of 55% year over year consecutively for the last six years.• Lead the training and development of office associates including customer satisfaction, policies and procedures, sales techniques, account management and business development resulting in an increase of office employees from 155 to 180.Company acquired by Nordic Capital.

Bloomington, Minnesota, Us

As Vice President of Sales and Marketing, I executed business development strategies to build comprehensive sales and marketing teams in the United States, Canada, Australia, Ireland, Scotland, and the UK to ensure that the organizational and sales goals of the organization were met.During this period of major growth for the company, I accomplished several key achievements such as:• Reporting directly to the CEO, assisted in the growth of the office team from 36 associates to 155.• As an active member in the Executive Management Team, directed the planning and strategic sales and marketing direction for the company ensuring maximum impact on sales while providing world-class customer service to our clients.• Recognized by management for operational excellence and a keen focus on strategic development, business process improvements, and client satisfaction.

Bloomington, Minnesota, Us

During my tenure as Director of Sales and Marketing, I developed and implemented front-end business processes that improved sales and operational sales functions within the organization.During this timeframe I accomplished several critical tasks including:• Created and actualized Omni—channel marketing strategies that aligned with organizational sales objectives and resulted in increased ROI (Return on Investment). • Collaborated in the interviewing, hiring, and training and development of new associates which increased the office from 7 associates to 36.• Optimized consultative selling sales processes, technologies and effectiveness through gap assessments and process re-engineering which resulted in a significant increase in sales and profitability.

Minneapolis, Mn, Us

As Director of Customer Relations/Inside Sales I led the Marketing & Communications, Customer Service and Account Management departments of a company which supplied clients with reliable, cost effective and secure freight solutions for their businesses.Some of my key accomplishments are listed below:• On-boarded, trained, and developed a team of Inside Sales Representatives, Customer Service Supervisors as well as assigned staff in Los Angeles, Dallas, and Minneapolis. • Implemented sales and marketing strategies that increased frequency of orders with existing accounts by 12% and grew new sales by 6% within first year.