District Manager/Multi Unit Manager

Started out managing individual retail locations for over 5 years; building up standards, staff and sales until they qualified for franchising. Spent close to the next 4 years as a Multi-Unit Consultant, responsible for up to 8 different locations. For the last 9 years I've been leading the Training Department in Michigan, primarily facilitating training for oncoming franchisees, their designees, new Multi-Unit consultants and single store location managers. I have designed and delivered a… Show more Started out managing individual retail locations for over 5 years; building up standards, staff and sales until they qualified for franchising. Spent close to the next 4 years as a Multi-Unit Consultant, responsible for up to 8 different locations. For the last 9 years I've been leading the Training Department in Michigan, primarily facilitating training for oncoming franchisees, their designees, new Multi-Unit consultants and single store location managers. I have designed and delivered a variety of training courses involving the creation of pro-active and responsive solutions to business needs and seizing opportunities for continuous improvement in individual, team, business unit and organizational performance. I've also traveled extensively throughout the US assisting other short-staffed training centers. Show less

*Started as part-time night crew & advanced to Co-Director (May 95 – Jan 98*Managed day to day total store operations including customer service, training and development of all store associates, labor management, cash and inventory control, asset protection, store conditions, and performance management.*Planned, implemented, and followed-up on weekly sales programs.*Managed, controlled, and tracked store payroll and budget.*Executed communication, training, and strategic plans… Show more *Started as part-time night crew & advanced to Co-Director (May 95 – Jan 98*Managed day to day total store operations including customer service, training and development of all store associates, labor management, cash and inventory control, asset protection, store conditions, and performance management.*Planned, implemented, and followed-up on weekly sales programs.*Managed, controlled, and tracked store payroll and budget.*Executed communication, training, and strategic plans through actively engaging with store associates and department managers.*Conducted store tours to evaluate store conditions and react and implement timely solutions accordingly.*Managed hiring process, personnel work schedules and attendance procedures. Show less

*Honorable Discharge*Managed military vehicle repair shop and ran in-shop concessions*Wheeled vehicle mechanic*Primary Leadership Development Course, NCO Professional Development