Contract Project Manager
2019-23 Delivering IFRS17 compliance 2018 Managing deliveries to upgrade Image Systems and Investment systems
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@zurich.com
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Roger Meads is listed as Contract Project/Programme Manager based in Gloucester, England, United Kingdom. AeroLeads shows a work email signal at zurich.com and a matched LinkedIn profile for Roger Meads.
Roger Meads previously worked as Contract Project Manager at Zurich International Life and Contract Project Manager at Department Of Health & Social Care, Isle Of Man Government. Roger Meads holds Gce, A Level - Pure Maths from Cheltenham Boys Grammar School.
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A Senior Operations and accredited Prince2 Project Manager with extensive experience of managing a wide range of business projects and ongoing ‘business as usual’ operations in the financial services industry. Achievements include:- Delivery of new financial products, computer systems and business transformation- Establishment of new insurance entities in the UK, Isle of Man, Europe and the Middle East.- Establishment and management of award winning customer services and IT functions.- Management of ‘seven figure budget’ operations and teams across multiple sites/jurisdictions.Specialties: Business Case preparationRisk analysis – reality check!Managing internal teams/third party suppliersStakeholder managementEffective communicator at all levels of the organisationBusiness Requirements establishmentGuiding business teams in development of new processesManagement of testing teams through full testing lifecyclePlanning and organising customer facing and IT functions to meet objectivesTrainer/mentor for project managers and other staff
Listed skills include Stakeholder Management, Requirements Analysis, Insurance, Budgeting, and 17 others.
A career timeline built from the work history available for this profile.
Isle Of Man
2019-23 Delivering IFRS17 compliance 2018 Managing deliveries to upgrade Image Systems and Investment systems
Nobles Hospital, Isle Of Man
Working with DHSC on the Digital Health Programme
Isle Of Man
Managing major Projects delivering international products and systems along with FATCA & CRS compliance
Managing a Programme delivering business transformation in the customer services environment coupled with a major B2B system implementation.
Isle Of Man
Delivery of a new Business Intelligence solution for use accross six international operational Hubs.Provision of interim project management for a range of customer service/illustration/finance projects.
Management of the delivery of new and updated business systems, including requirements definition, system development, user testing, training and implementation.
Engaged to manage a range of projects within the Zurich Change Portfolio.Managed projects to deliver new products, new administration systems and a new BI system.Worked with and influenced at all levels of Zurich’s business.Provided interim management and ‘reality check’ for Change Portfolio projects.Provided support/mentoring for less experienced project managers at Zurich’s request.
Recruited to support/deliver a programme of projects for local financial institutions and IoM Gov. Interaction with clients at all levels from development personnel to CEO.Provision of challenge/reality check and risk assessment/management for existing propositions.Responsible for own portfolio of projects as well as development of existing Project Managers.Management of detail as well as overall vision and strategy.Managed projects to implement:- Replacement vehicle registration and licensing system- Bridge structure management system- Rainfall/tidal surge/flood prediction system- Replacement bus ticketing system
Engaged by MSG to manage a range of operational and development projects.Worked, presented and influenced at all levels of the organisation to CEO/Board.Delivered new systems to support and enhance insurance operations of client. Delivered customer services infrastructure to support new operations.Developed MI function to provide credible reporting to client. Planned and managed regulatory review of mortgage endowment complaint operations.Managed capacity and production planning for outsourced functions.Managed small administration team of c. 30 staff.
Responsible for performance of Customer Services, IT, HR and Facilities operations.Managed team of 90+ personnel to a budget of c. £4.5m.Launched new products within budget/deadline, leading to industry awards.Improved customer service quality and won industry service awards.Developed an (award winning) e-commerce website for use by selected IFAs.Implemented a new personal portfolio bond administration system.Enhanced existing computer systems to improve functionality and efficiency.
Established an insurance subsidiary for CMI based in Luxembourg.Established a branch of CMIG in the Netherlands.Scope included selection/establishment of premises, all legal, actuarial, financial and regulatory aspects together with product/systems development and selection/training of suitable local staff. New operations delivered within agreed budget (£1m) and timescale (one year).
Established the life operations/systems functions for SLI in the Isle of Man.Responsible to Board for all aspects of customer service and insurance systems.Implemented insurance administration system within two months.Recruited and developed Customer Services team and won industry service quality award.
Implemented new international insurance administration system within timescale/budget.Improved software quality and productivity. Supported business users through formal training workshops.Invited to chair LIFE400 Working Party. Member of CMI Technology Steering Group to determine IT strategy.
Responsible for Acuma's customer servicing functions (45 staff) within a £2m operational budget.Increased productivity by 30%.Improved team morale and reduced staff turnover from 40% to 10% p.a.Achieved increase in measurement of Sales Force perception of 'service quality' of 20%.
Developed client outputs for new computer system resulting in improved quality/productivity.Successfully ran full 'model office' test prior to implementation.Implemented new system within deadline to 50 Head Office users and 17 Branch Offices.
Managed 66 personnel/£1.2m budget in various customer service and system testing teams.Improved speed of service, quality and efficiency enabling cost savings of 25%.
Various Clerical and Junior Management positions
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Roger Meads is listed as Contract Project/Programme Manager.
AeroLeads has found 2 work email signals at @zurich.com for Roger Meads.
Roger Meads is based in Gloucester, England, United Kingdom.
Roger Meads has worked for Zurich International Life, Department Of Health & Social Care, Isle Of Man Government, Zurich Insurance Company Ltd, Admin Re Uk, and Zurich Financial Services.
You can use AeroLeads to view verified contact signals for Roger Meads, including work email, phone, and LinkedIn data when available.
Roger Meads holds Gce, A Level - Pure Maths from Cheltenham Boys Grammar School.
Roger Meads is listed with skills including Stakeholder Management, Requirements Analysis, Insurance, Budgeting, Sdlc, Budgets, Project Delivery, and Project Management.
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