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A Senior Operations and accredited Prince2 Project Manager with extensive experience of managing a wide range of business projects and ongoing ‘business as usual’ operations in the financial services industry. Achievements include:- Delivery of new financial products, computer systems and business transformation- Establishment of new insurance entities in the UK, Isle of Man, Europe and the Middle East.- Establishment and management of award winning customer services and IT functions.- Management of ‘seven figure budget’ operations and teams across multiple sites/jurisdictions.Specialties: Business Case preparationRisk analysis – reality check!Managing internal teams/third party suppliersStakeholder managementEffective communicator at all levels of the organisationBusiness Requirements establishmentGuiding business teams in development of new processesManagement of testing teams through full testing lifecyclePlanning and organising customer facing and IT functions to meet objectivesTrainer/mentor for project managers and other staff
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Contract Project ManagerZurich International Life Mar 2018 - Dec 2023Isle Of Man2019-23 Delivering IFRS17 compliance 2018 Managing deliveries to upgrade Image Systems and Investment systems -
Contract Project ManagerDepartment Of Health & Social Care, Isle Of Man Government Oct 2016 - Sep 2018Nobles Hospital, Isle Of ManWorking with DHSC on the Digital Health Programme
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Contract Project ManagerZurich Insurance Company Ltd May 2012 - Sep 2016Isle Of ManManaging major Projects delivering international products and systems along with FATCA & CRS compliance
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Contract Programme ManagerAdmin Re Uk Nov 2011 - Apr 2012Managing a Programme delivering business transformation in the customer services environment coupled with a major B2B system implementation.
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Contract Project ManagerZurich Financial Services Nov 2010 - Oct 2011Isle Of ManDelivery of a new Business Intelligence solution for use accross six international operational Hubs.Provision of interim project management for a range of customer service/illustration/finance projects.
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Contract Project ManagerAdmin Re Uk Feb 2010 - Oct 2010Management of the delivery of new and updated business systems, including requirements definition, system development, user testing, training and implementation.
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Contract Project ManagerZurich Financial Services Jul 2007 - Dec 2009Engaged to manage a range of projects within the Zurich Change Portfolio.Managed projects to deliver new products, new administration systems and a new BI system.Worked with and influenced at all levels of Zurich’s business.Provided interim management and ‘reality check’ for Change Portfolio projects.Provided support/mentoring for less experienced project managers at Zurich’s request.
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Consultant Programme ManagerIsle Of Man Government Jun 2006 - Jul 2007Recruited to support/deliver a programme of projects for local financial institutions and IoM Gov. Interaction with clients at all levels from development personnel to CEO.Provision of challenge/reality check and risk assessment/management for existing propositions.Responsible for own portfolio of projects as well as development of existing Project Managers.Management of detail as well as overall vision and strategy.Managed projects to implement:- Replacement vehicle registration and licensing system- Bridge structure management system- Rainfall/tidal surge/flood prediction system- Replacement bus ticketing system
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Contract Project ManagerVertex Jun 2003 - Jun 2006Engaged by MSG to manage a range of operational and development projects.Worked, presented and influenced at all levels of the organisation to CEO/Board.Delivered new systems to support and enhance insurance operations of client. Delivered customer services infrastructure to support new operations.Developed MI function to provide credible reporting to client. Planned and managed regulatory review of mortgage endowment complaint operations.Managed capacity and production planning for outsourced functions.Managed small administration team of c. 30 staff.
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Operations DirectorScottish Life International Aug 1999 - May 2003Responsible for performance of Customer Services, IT, HR and Facilities operations.Managed team of 90+ personnel to a budget of c. £4.5m.Launched new products within budget/deadline, leading to industry awards.Improved customer service quality and won industry service awards.Developed an (award winning) e-commerce website for use by selected IFAs.Implemented a new personal portfolio bond administration system.Enhanced existing computer systems to improve functionality and efficiency.
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Senior Project ManagerClerical Medical International Aug 1998 - Aug 1999Established an insurance subsidiary for CMI based in Luxembourg.Established a branch of CMIG in the Netherlands.Scope included selection/establishment of premises, all legal, actuarial, financial and regulatory aspects together with product/systems development and selection/training of suitable local staff. New operations delivered within agreed budget (£1m) and timescale (one year).
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Operations ManagerScottish Life International Apr 1996 - Apr 1998Established the life operations/systems functions for SLI in the Isle of Man.Responsible to Board for all aspects of customer service and insurance systems.Implemented insurance administration system within two months.Recruited and developed Customer Services team and won industry service quality award.
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Insurance Systems Development ManagerClerical Medical International Jan 1994 - Apr 1996Implemented new international insurance administration system within timescale/budget.Improved software quality and productivity. Supported business users through formal training workshops.Invited to chair LIFE400 Working Party. Member of CMI Technology Steering Group to determine IT strategy.
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Client Service DirectorAcuma Ltd (Life Division Of Amex) Apr 1992 - Dec 1993Responsible for Acuma's customer servicing functions (45 staff) within a £2m operational budget.Increased productivity by 30%.Improved team morale and reduced staff turnover from 40% to 10% p.a.Achieved increase in measurement of Sales Force perception of 'service quality' of 20%.
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Business Systems Development ManagerAcuma Ltd (Life Division Of Amex) Jan 1991 - Apr 1992Developed client outputs for new computer system resulting in improved quality/productivity.Successfully ran full 'model office' test prior to implementation.Implemented new system within deadline to 50 Head Office users and 17 Branch Offices.
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Life & Pensions Administration ManagerLaurentian Life Plc (Formerly Imperial Trident/Trident Life) Jan 1984 - Dec 1990Managed 66 personnel/£1.2m budget in various customer service and system testing teams.Improved speed of service, quality and efficiency enabling cost savings of 25%.
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Various Clerical And Junior Management PositionsLaurentian Life Plc (Formerly Imperial Trident/Trident Life) Apr 1980 - Dec 1983Various Clerical and Junior Management positions
Roger Meads Skills
Roger Meads Education Details
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Cheltenham Boys Grammar SchoolA Level - Pure Maths -
Lincoln Christ'S Hospital SchoolO Levels In Maths, Eng Lang./Lit. R.E., Latin, Biology, Physics & Chemistry
Frequently Asked Questions about Roger Meads
What is Roger Meads's role at the current company?
Roger Meads's current role is Contract Project/Programme Manager.
What is Roger Meads's email address?
Roger Meads's email address is rj****@****anx.net
What schools did Roger Meads attend?
Roger Meads attended Cheltenham Boys Grammar School, Lincoln Christ's Hospital School.
What are some of Roger Meads's interests?
Roger Meads has interest in Swimming, Motorcycling, Mountainbiking.
What skills is Roger Meads known for?
Roger Meads has skills like Stakeholder Management, Requirements Analysis, Insurance, Budgeting, Sdlc, Budgets, Project Delivery, Project Management, It Strategy, Management, Change Management, Business Transformation.
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Roger Meads
Scientist. Technologist. R&D. Strategic Planning. Coding Python And R. Solving Problems & Getting Things Done.Las Vegas, Nv -
2blueyonder.co.uk, gmail.com -
1hillsofhackberry.com -
Roger Meads
Bromley1kpmg.co.uk
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