Roger Moyer Email & Phone Number

Ratingen, Germany

Frankfurt Am Main Area, Germany

Essen Area, Germany

Gruppen- und Einzelunterrichten.

Essen Area, Germany

Instruct private clients or groups in general communication skills or customized subjects.

Essen Area, Germany

Teach English to private clients. Prepare and implement customized lessons.

Fairfax, Virginia

Instruct and evaluate students enrolled in an intensive English program. Keep accurate records of student performance.

Alexandria, VA

Provide communicative, motivating, relevant lessons to adults who want to improve their English for daily life and work. Prepare and implement lesson plans for weekly classes. Follow program procedures and policies for completing paperwork required for state reporting purposes.

Washington, DC

• Managed bookstore sales/order processing via mail order and internet, oversaw planning and production of convention sales operations, provided marketing messaging for products and services. Built relationships with.
• Served as ambassador for the organization; effectively presenting its mission to diverse stakeholders, including government officials, members, authors and citizens from around the world.
• Improved order processing and fulfillment, cash flow, inventory procurement, storage and brand messaging by writing, editing and revising processes and procedures.
• Increased association sales, including proceeds from the annual convention, by nearly 45% over eight years by: streamlining operations, refined customer engagement; and sourcing and negotiating outside distribution.
• Generated monthly and ad hoc financial reports for annual sales of $600,000; prepared and monitored departmental budget with Forecaster.
• Stayed within budget during conversion of publications into foreign languages and digital formats.

Washington, DC

• Facilitated members and customers with all aspects of identifying, sourcing and purchasing relevant materials. Managed and promoted bookstore at annual convention.Projects & Accomplishments:
• Reduced costs by consolidating inventory storage and order fulfillment, resulting in more timely order processing and improvement of the critical benchmark- customer satisfaction.
• Improved profitability by transitioning from two annual catalogs to one complete edition, one semi-annual update highlighting new materials, and producing an online interactive edition to be updated continuously.
• Project managed a variety of special events, including installing an onsite bookstore at the annual meeting, which attracted nearly 6,000 attendees. Logistics included: space design and construction, staffing.
• Resolved conflicts and solved complex problems, ranging from the global transportation of publications to disputes and communication issues with staff and vendors.
• Delivered exceptional customer service through needs assessment, timely response, attention to detail and relationship building.

Washington, DC

• Responsible for normal day to day operations from open to close, purchasing and order processing.Projects & Accomplishments:
• Directed the purchase of $10 million in product, annually.
• Promoted a collegial atmosphere while supervising a staff of six.
• Processed orders to 100+ vendors daily, using various order and delivery systems.
• Liaised with publishers, buyers and warehouses to purchase books for six stores.✰ ✰ ✰ ✰ ✰ ✰ ✰ ✰CORE COMPETENCIES: Stakeholder Liaison, Data Research/Analysis, Process Improvement, Negotiation, Budgeting, Documentation.

Ms, International Relations, 4.0

Ba, European History And Ba, Cultural Geography

Minor in German