A Chiefs.Group é uma plataforma de talentos que conecta executivos de altíssima senioridade queestão disponíveis para trabalhar sob demanda às empresas.Faço parte dessa comunidade pioneira do modelo Open Talent e estou pronto para ajudarempresas, startups e scale ups a endereçarem seus principais desafios e objetivos estratégicos.Entre em contato: https://www.chiefsgroup.com.br/Chiefs.Group is a talent platform that connects executives who are available to work on demandwith companies.I am part of this pioneering community of the Open Talent model and I am ready to helpcompanies, startups and scale up to address their main challenges and strategic objectives.Get in touch: https://www.chiefsgroup.com.br/

Transformação Digital, Eficiência, Centro de Srviços compartilhados, PLano Diretor de Tecnologia, Digital e Cyber Segurança, Gestão de projetos complexos, inteligência artificial

,Como membro ativo do comitê executivo, lidero a área de tecnologia e transformação digital em um ambiente fisidital inovador. Minha expertise abrange a aplicação e utilização de novas tecnologias, incluindo a implementação de plataformas inteligentes e inteligência artificial. Meu foco está em impulsionar as vendas, reduzir custos e melhorar a experiência dos nossos clientes.Estou à frente da transformação digital, englobando E-commerce, Multicanal, Market Place, Canais Digitais, lojas, Logística e transformação de processos. Minha liderança visa integrar soluções tecnológicas avançadas para otimizar operações e entregar valor excepcional aos clientes, garantindo uma experiência de compra sem emendas entre o físico e o digital.Através da implementação de plataformas inteligentes, estou comprometido em elevar a eficiência operacional e a tomada de decisão baseada em dados. A inteligência artificial é uma peça chave na nossa estratégia, permitindo personalização em escala e insights preditivos que direcionam ações proativas para o sucesso comercial.Minha abordagem estratégica não apenas acelera o crescimento, mas também estabelece um novo padrão de excelência no atendimento ao cliente, redefinindo o que significa ser competitivo na era digital.```Esse texto realça sua posição de liderança e sua contribuição estratégica para a transformação digital da empresa, enfatizando a importância da inovação tecnológica e da melhoria contínua da experiência do cliente.

Vivara is the largest jewelry company in Brazil, with more than 250 points of sale, factory in Manaus, listed at Bovespa since October-19, VIVA3.Responsible for technology strategies, Digital transformation and e-commerce, main projects executed:. Leading the transformation in the business, E-Commerce, Physical Store, Logistics, bring innovation e efficiency through technology • Cloud: changing all Datacenters to AZURE cloud, reducing costs, and increasing availability and business continuity, prepared Vivara's infrastructure for transformation projects.• Implementation of a collaborative platform for more than 400 employees working from home office.• Implementation of the efficiency in several areas, using BPM and robots to optimize and automate processes throughout the company.• Improvements in E-commerce, payment, UX, performance, connectivity and interfaces with carriers, anti-fraud, with this we were able to support an increase of more than 182% in sales growth and more than 20.000 simultaneous users.• Change and adaptation of the IT and digital teams to face challenges and meet the Vivara strategies.• Reduced technology costs by more than 40%, and reallocating resources to the correct strategic projects, leading projects for excellence in the delivery and correct use of resources.• Implementation of the Information security and Cyber ​​Security area, with innovative tools and operations center.• Services area was implemented, increasing support levels, reducing costs, and service level.• Implementation of several applications to increase sales, such as online sales using WhatsApp; development of new exclusive app to allow sales representative work from home.• Optimization plan and execution to reduce the number of systems, adapting the needs and having greater speediness to meet the needs of the business.. Planejamento estratégico

Atento is a global provider of customer relationship management and business process outsourcing (“CRM BPO”) services. became an independent Company following the acquisition by funds affiliated with Bain Capital Partners. 93 delivery centers in 14 countries, 154,000+ employees and 86,000+ workstations.Reporting to Global Financial VP and global CEO, with responsibility for all financial systems include global SAP, systems, infrastructure, SoX, information security and processes, the main goal is been a key executive in the transformation program, that includes redesign process and system, IPO, SoX implementation, create and implement global standard system and process, security, and SSC for 14 countries (USA, LATAM, EMEA),Currently holding a Global CIO position supporting more them 14 countries, responsible for IT transformation and strategy, focusing in production and process improvement, Innovation, System, Infrastructure, product. Responsible for Budget Opex and Capex worldwide more them US$ 50 million and 5000 employees with 20 direct reports, Regional IT director, global product directors and digital.Leading the global strategy and project, making sure that all regions are aligned and following the global strategy and executing with success all project, to achieve the established goals for an IT area in the region.Leading technology to optimization, improving processes, developing strategy to innovation, main projects:-DC outsourcing, strong cost reduction strategy, to invest in digital strategy-Outsourcing Non- IT core activities, to improve focus in the business-Carve-out operations.-R&D for digital solutions.-M&A -Product solution and globalization.-Global security, SOC, Cyber Security, DRP, identify risks, deviations and propose corrective measures-Developing and executing several projects to improve digital solution and optimization of IT cost globally.-tracking results and performance, identify risks.

Atento is a global provider of customer relationship management and business process outsourcing (“CRM BPO”) services. became an independent Company following the acquisition by funds affiliated with Bain Capital Partners. 93 delivery centers in 14 countries, 154,000+ employees and 86,000+ workstations.Reporting to Global Financial VP, with responsibility for all financial systems include global SAP, systems, infrastructure, SoX, information security and processes, the mais goal is been a key executive in the transformation program, that includes redesign process, system, team, IPO, SoX implementation, create and implement global standard system and process, security, and SSC for 15 countries (USA, LATAM, EMEA),Main Accomplishments:- IT Strategy to next 5 years.- Financial Platform including ERP, BI, Planning Implemented 15 countries.-Process redesign and aligned globally .--Optimization of all systems, reducing the number of systems, consolidating technologies, and increasing the control and security of the global architecture.-Centralization of data center, moving all global systems to AZURE (Cloud), increasing the performance, security and cost reduction by more than 50%..-Centralized Helpdesk, bring 40% of savings and improve 70% SLA..-SOX implementation in all regions. -Implementation of a center of excellence to support all global systems. (Received a Gold Certification).-Responsible for the implementation and execution of the project office, running more than 30 simultaneous projects and over 100 consultants involved in several countries, with technical responsibility and budget process for all corporate financing area.-Financial Shared Service Implementation and operation.-

American pharmaceutical company, the second-largest healthcare company in the world resulting from the merge of Merck Co. and Schering Plough.Reporting to U.S. headquarters, with responsibility for all areas, systems, infrastructure, information security and processes, supporting Financial, Commercial, Manufacture e Logistics People management, with 15 people directly and 20 indirect (third parties-contractors), with the main challenge of restructuring the whole area of IT, IT integration of both companies, landscape optimization, process improvement, cost reduction, outsourcing, team build, performance improvement and use of technology as tool to boost business, management of global projects, leader of innovation and customer face solutions.. The big challenge is aligned globally two big companies that had a Joint venture 4 years ago, it include working together to create a global strategy and locally to chance the process and convince the stakeholder, and move IT to a next level of innovation, bring the culture of digital solution and how to listen our customer in a very stronger controlled environment, as the compliance didn´t permit to have a full access in the final consumer..Some of the major projects:IT Platform integration, global SAP implementation, CRM Siebel, Reduction on number of systems, performance improvement and cost reduction in system maintenance, infrastructure strategy(DataCenter Consolidation) and implementation, improvement and process redesign using SixSigma, outsourcing, call center, customer face innovation projects( reward program, e-commerce and web sites),implementation of information security and compliance area to ensure structured focusing on quality, procedures, contingency plans, data protection, mobility, improving processes and IT governance, innovation for business and build a strong and knowledge IT team, global Innovation team.

British pharmaceutical company, ranked among the top five global pharmaceutical company with annual sales of $ 31 billion, more than 60,000 employees, 26 factories in the world, in Brazil with annual revenues of $ 1.2B and 1200 employees, and 7th Brazil's biggest drug maker.Responsible for systems department, infrastructure, information security, business processes, having a budget of 12 million.People management – team with 25 direct people and 30 indirect (third parties, contractors), having as a main challenge the reorganization of whole IT department, creating teams focused on business, seeking enhancement of processes, costs reduction, and use of technology as a tool for business improvements.The main results after 2 years in that role were reduction of costs around 30% of estimated budget, reduction of number of parallel systems, enhancement of performance and reduction of maintenance costs, outsourcing of payment sheets, fidelity systems, information security, contingency plans, data protection in data centers, unified telephony, automation of sales force, mobility, enhancements on internal and external customer attendance, implementation of ITIL methodology.innovation and datacenter consolidation.In face of all those achievements, AstraZeneca was awarded for the first time in its history as Top 100 Best Connected Companies (100 Empresas Mais Ligadas do Brasil, awarded by magazine Info – Abril editorial)

American pharmaceutical company with over 41,000 employees worldwide and selling medicines in 158 countries and 13 factories worldwide, with annual revenues of $ 20 billion.Responsible to leading the global transformation in the business, is special in supply chain Americas, Purchase, Manufacture and Warehouses.When leading global implementation of SAP in the pharmaceutical Eli Lilly & Company in Indianapolis, Indiana, was responsible for several implementations in several countries using project management, planning and risk mitigation methodologies, budgeting, hiring and managing local and offshore resources.Responsible for all project rollout, covering not only systems, but also all the processes, people and technology involved, with mix of various cultures, and reporting to the vice president of global SAP and having the opportunity to implement that project in several countries, including Brazil, Mexico and USA, and effective participating in the center of excellence, building processes, support model and leading teams for the Americas.

Senior Consultant (MM / IM / WM and IS-Retails), responsible to the overall project, including process, configuration and project management. Main business supported Purchase, Manufacture and Warehouse

Senior Consultant (MM / IM / WM and IS-Retails), responsible to the overall project, including process, configuration, project and technical solution management.

Overall area responsability, system implementation, process, infra structure, people management, it was a start-up in Brazil.

Process and system consultant, responsible for overall project, including process difinition, system implementation, structure, people and budget.

Responsible for the overall suporte area, including helpdesk and network, I was allocated in the Phillips( Telecom and Wallita), supporting more them 2000 users, 24X7.

I started in that company with 15 years old, I was trainee for the business area, I had opportunity to work in different part of the company such as, production, finance, sales, accounting and IT, in my last 4 years in IT I was responsible to create a technology area to the company, starting from ground zero, implementing and developing systems, infrastructure, people, after 4 years the company has a very successfull area, with a ERP implemeted, network and computer for all employee.