As a Conversational AI developer with 4 years of experience, I have worked on multiple projects designing and building intelligent chatbots. I have hands-on experience with platforms like Dialogflow, Kore.ai, and Rasa, leveraging natural language processing to create natural conversations. My core skills include:- Chatbot development using NLP platforms like Dialogflow, Kore.ai, etc. Built chatbots handling FAQs, customer support, HR functions, etc.- Developing conversational flows, dialog management, and context tracking for seamless conversations.- Training chatbots using labeled datasets and tools like LUIS, Wit.ai etc. to improve intent recognition and entity extraction.- Creating knowledge bases and content libraries to provide accurate responses on diverse topics.- Analyzing chatbot interaction logs and feedback using dashboards to continuously improve bot performance. - Testing and debugging of chatbots to deliver smooth user experiences.I have worked on 4 end-to-end chatbot projects handling use cases like customer support, product FAQs, HR inquiries etc. for clients across industries like banking, eduaction etc.