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Rohan F. Email & Phone Number
Senior Subject Matter Expert
at
VOIS
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Subject Matter Expert
Location
Pune, Maharashtra, India
Company size
Who is Rohan F.? Overview
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Quick answer
Rohan F. is listed as Senior Subject Matter Expert at VOIS, a company with 40 employees, based in Pune, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Rohan F..
Rohan F. previously worked as Senior Executive at _Vois and Analyst at Allstate. Rohan F. holds Bachelor Of Business Administration - Bba, Business Administration, Management And Operations, A from Veer Bahadur Singh Purvanchal University, Jaunpur.
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Email format at VOIS
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VOIS
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Profile bio
About Rohan F.
At Allstate, my role as an Analyst centered around resolving accident claims, a responsibility I approached with a blend of problem-solving acumen and customer relationship management skills. This experience allowed me to significantly reduce pending authorizations, directly impacting our operational efficiency and customer satisfaction metrics.With a BBA from Veer Bahadur Singh Purvanchal University, I have honed my abilities in presentations and cross-functional collaboration. My educational background complements my practical experience, equipping me with the tools to lead a team of 18 successfully, exceed service level agreements, and continuously strive for excellence in complex claim investigations.
Current workplace
Rohan F.'s current company
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5 roles
Rohan F. work experience
A career timeline built from the work history available for this profile.
Senior Executive
Current- Managed billing enquiries, technical troubleshooting, service activation, and account management at _VOIS in India.
- Handled sales, upgrades, online account support, porting, cancellations, order placing and tracking, fraud, and bereavement.
- Successfully resolved customer issues, resulting in high customer satisfaction and retention rates.
- Developed strong communication and problem-solving skills in a fast-paced environment.
Jun 2024 - Present
Analyst
1) Accidental Claims Resolution: Reviewed 32+ new files to determine current status, developing actionable plans for resolution.2) Cross-Functional Collaboration: Effectively liaised with operations, finance, and adjusters to ensure seamless communication.3) Claims Management Expertise: Conducted full claim investigations, providing timely updates and.
Feb 2020 - Apr 2023
Senior Claims Analyst
Process a high volume of insurance claims with accuracy and efficiency, ensuring compliance with company policies and regulatory requirements.Train and mentor new joinees, providing guidance on best practices, claims procedures, and system usage to ensure their successful integration into the team.Lead and participate in projects aimed at reducing payment.
Feb 2020 - Apr 2023
Senior Customer Care Executive
1) High-Volume Support: Managed 70+ calls daily, showcasing proficiency in customer service and resolving inquiries effectively.2) Problem-Solving Expertise: Recommended solutions for complex issues, escalating when necessary for enhanced support.3) Exemplary Performance: Consistently met 100% of KPIs, delivering exceptional performance and achieving.
Mar 2015 - Feb 2020
3 education records
Rohan F. education
Bachelor Of Business Administration - Bba, Business Administration, Management And Operations, A
Higher Secondary School, Business/Commerce, General, A
S.S.C, English, Computer Science, Social Science, Mathematics, Business Studies, A
FAQ
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Quick answers generated from the profile data available on this page.
What company does Rohan F. work for?
Rohan F. works for VOIS.
What is Rohan F.'s role at VOIS?
Rohan F. is listed as Senior Subject Matter Expert at VOIS.
Where is Rohan F. based?
Rohan F. is based in Pune, Maharashtra, India while working with VOIS.
What companies has Rohan F. worked for?
Rohan F. has worked for Vois, _Vois, Allstate, and Tech Mahindra.
How can I contact Rohan F.?
You can use AeroLeads to view verified contact signals for Rohan F. at VOIS, including work email, phone, and LinkedIn data when available.
What schools did Rohan F. attend?
Rohan F. holds Bachelor Of Business Administration - Bba, Business Administration, Management And Operations, A from Veer Bahadur Singh Purvanchal University, Jaunpur.
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