Rohan Shanbhag

Rohan Shanbhag Email and Phone Number

Chief Customer Officer @ Exotel
India
Rohan Shanbhag's Location
India, India
Rohan Shanbhag's Contact Details
About Rohan Shanbhag

Executive Committee member with experience across US, Europe, Middle East, Africa, South East Asia and India. Enjoy building autobahns for startups!- Currently turbocharging Delhivery's growth through sales and marketing with a 400 member team. Built sales capability to make the sales team efficient and effective- Worked across a range of roles at LEGO - building the operating model, leading the commercial transformation and running eCommerce- Redesigned the go-to-market across RB's multiple emerging markets These achievements have been accomplished by inspiring and leading diverse teams. This strength has been cultivated through leadership roles in complex assignments and in multiple geographies - Europe, North America, Middle East, Africa, and Asia. Email: rohan.shanbhag@gmail.com(List of assignments - leadership, people management, sales, marketing, digital marketing, e-commerce, ecommerce, omni-channel, multi-channel, Amazon, Flipkart, Meesho, Shopee, eBay, digital, customer development, channel strategy, customer marketing, category development, revenue management, revenue growth management, go-to-market, corporate strategy, business unit strategy, sales strategy, portfolio planning, assortment strategy, pricing, promotion, sales operations)

Rohan Shanbhag's Current Company Details
Exotel

Exotel

View
Chief Customer Officer
India
Website:
exotel.in
Employees:
650
Rohan Shanbhag Work Experience Details
  • Exotel
    Chief Customer Officer
    Exotel
    India
  • Clear
    Svp And Global Head Of Sales And Marketing
    Clear Jan 2024 - Present
    Bangalore, Karnataka, In
  • Delhivery
    Svp Of Sales & Marketing
    Delhivery Jan 2022 - Dec 2023
    Gurgaon, Haryana, In
  • Delhivery
    Svp Of Sales & Gm Of Parcel
    Delhivery Oct 2019 - Jan 2022
    Gurgaon, Haryana, In
  • Lego Group
    Head Of Ecommerce
    Lego Group Jun 2018 - Oct 2019
    Billund, Dk
    Led LEGO eCommerce sales team working closely with Amazon, Argos, John Lewis, eBay, etc. Additionally, led the digital transformation, including innovations in content, search strategy, and digital tools to drive awareness, consideration and conversion.
  • Lego Group
    Director, Commercial Transformation
    Lego Group Sep 2017 - Jun 2018
    Billund, Dk
    Led the commercial transformation for the CEO & Board, which focused on globally aligning the brand, bringing digital end-to-end - from product design to in-market execution process. Partnered with the US CEO on reigniting the growth through sales channel expansion, digital capability building and precision marketing.
  • Lego Group
    Director, Strategy & Operations
    Lego Group Nov 2014 - Oct 2017
    Billund, Dk
    - Grew US preschool business by improving assortment productivity, through the line activation, and restructuring supply chain. This end-to-end go-to-market model was scaled globally.- Evolved the LEGO Group's operating model to new consumer and retail landscape with a focus on 1) bringing products faster to market, 2) step changing inventory management, and 3) bringing channel specific solutions (e.g. LEGO Retail, ecommerce, grocery). This operating model is responsible for the LEGO Group's market leading margins.Commercial strategyShopper insightsConsumer insightsInventory managementOperating ModeleCommerceOmni-channelMulti-channel
  • Coca-Cola Enterprises
    Associate Sales Director (Independent Consultant)
    Coca-Cola Enterprises Jun 2014 - Nov 2014
    Uxbridge, West London, Gb
    Designed the portfolio and pricing strategy to balance the Discounter channel growth with Hyper and Supermarket channelsRevenue growth strategyChannel strategyPortfolio strategyAssortment mixPack architecturePricingPromotionsHome channelUK groceryDiscounters
  • Rb
    Senior Manager, Category Management & Trade Marketing, Middle East
    Rb Oct 2013 - Jun 2014
    Slough, Berkshire, Gb
    Developed and delivered category management in the Middle East
  • Rb
    Senior Manager, Channel Development & Go-To-Market
    Rb Nov 2010 - Oct 2013
    Slough, Berkshire, Gb
    Designed RB's go-to-market in high priority developing markets - Mexico, Egypt, Nigeria, Thailand and IndiaExamples of projects:- Launched Wal-Mart format-specific portfolio plan. Developed the solution by evaluating consumer shopping habits, analysing competitive landscape and collaborating with cross-functional sales, marketing and finance team to build the product P&L- Developed geographic expansion strategy. Analysed government macro data, Tesco clubcard information and RB sales data to identify opportunities- Developed India's traditional trade expansion strategy, including distributor and field executive strategyMarket entry strategyMulti-channel strategyGo-to-market strategyBusiness developmentRevenue managementCustomer managementPortfolio Pricing PlanogrammingPromotion Trade spend optimisationSales operationsOrganisational structuresResource allocation
  • Dixons Retail
    Store Operations Development Manager
    Dixons Retail Dec 2009 - Sep 2010
    Designed and executed the format specific planograms across 500+ stores, which delivered profitability
  • Deloitte
    Senior Consultant
    Deloitte Oct 2004 - Aug 2007
    Worldwide, Oo
    Advised CXO of America's leading consumer and healthcare companies on corporate strategy, performance improvement and supply chain challenges.Managed team of analysts; led client meetings; conducted market trend assessment, data analysis, competitor benchmarking and client capability assessment.
  • Prismark Partners
    Consultant
    Prismark Partners Mar 2003 - Sep 2004
    Cold Spring Harbor, New York, Us
    Advised American, European and Asian clients on business unit strategy. Analysed market trends, competitive landscape, market data and company capabilities. Took the initiative and built the RFID (smart card) business unit.

Rohan Shanbhag Skills

Strategy Business Strategy Business Development Financial Modeling Negotiation Fmcg Management Leadership Due Diligence Retail Cross Functional Team Leadership Marketing Strategy Go To Market Strategy Supply Chain Valuation Sales Business Planning Change Management Customer Insight Strategic Sales Segmentation Market Analysis Private Equity Sales Operations Analysis Competitive Analysis International International Market Entry Healthcare Retail Category Management Team Management International Project Management New Business Development Channel Strategy Customer Segmentation Strategy Trade Marketing Competitor Intelligence Channel Partners Distribution Strategies

Rohan Shanbhag Education Details

  • London Business School
    London Business School
    Mba
  • Dartmouth College
    Dartmouth College
    Masters In Engineering Management
  • University Of Mumbai
    University Of Mumbai
    Electrical Engineering
  • Bombay Scottish School
    Bombay Scottish School
  • Dartmouth College
    Dartmouth College

Frequently Asked Questions about Rohan Shanbhag

What company does Rohan Shanbhag work for?

Rohan Shanbhag works for Exotel

What is Rohan Shanbhag's role at the current company?

Rohan Shanbhag's current role is Chief Customer Officer.

What is Rohan Shanbhag's email address?

Rohan Shanbhag's email address is ro****@****uth.org

What is Rohan Shanbhag's direct phone number?

Rohan Shanbhag's direct phone number is +4477175*****

What schools did Rohan Shanbhag attend?

Rohan Shanbhag attended London Business School, Dartmouth College, University Of Mumbai, Bombay Scottish School, Dartmouth College.

What skills is Rohan Shanbhag known for?

Rohan Shanbhag has skills like Strategy, Business Strategy, Business Development, Financial Modeling, Negotiation, Fmcg, Management, Leadership, Due Diligence, Retail, Cross Functional Team Leadership, Marketing Strategy.

Who are Rohan Shanbhag's colleagues?

Rohan Shanbhag's colleagues are Shilpa Sharma, Ritesh Kumar, Hitender Pahuja, Anuj Dubey, Vinod K, Uttam Kumar, Vanshika Sharma.

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