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Rohan Trivedi is listed as Strategy and Operations Lead at GIGA, based in Mumbai, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Rohan Trivedi.
Rohan Trivedi previously worked as Knowledge Manager & Product Specialist | Adyen Help at Adyen and Testing and Bug Triage Specialist (Content Delivery) at Accenture. Rohan Trivedi holds Master Of Science - Ms, International Management from Trinity College Dublin.
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GIGA
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Profile bio
About Rohan Trivedi
Product Associate with 5+ years of experience, specialising in payments, product management, business strategy, and customer experience. Proven track record at Adyen and Accenture in leading agile teams for stakeholder-aligned product development, optimising workflows and managing documentation.
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10 roles
Rohan Trivedi work experience
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Knowledge Manager & Product Specialist | Adyen Help
• Developed workflows for internal teams to create and maintain accurate documentation at scale using Contentful CMS.• Led agile sprints, daily stand-ups, backlog grooming, and reviews with a team of 4 (two engineers, one designer, one analyst) ensuring stakeholder-aligned product development.• Owned and drove SEO efforts, achieving a 25 percentage point increase in organic traffic through technical SEO, keyword implementation, and organic link building.• Enhanced global accessibility by overseeing translation and language-switching flows, expanding the website to 7 languages.• Leveraged Postman API, Figma, monday.com, Zendesk, Salesforce, Optimizely (A/B test), Smartling, and Google Analytics to optimise operations across projects
May 2022 - Sep 2023
Testing And Bug Triage Specialist (Content Delivery)
Point of escalation for Tier 1 and Tier 2 teams. Troubleshooting technical bugs related to Google TV's digital supply chain. Specialising in internal workflows and working in close liaison with the engineering team to increase operational efficiency as well as educating teams & partners on product functionality. Core responsibly requires constant problem solving ability to tackle unique bugs mainly (but not limited to) achieving higher hit-rate for new releases (movie & TV), storefront pricing, merchandising and B2C experience.
Dec 2020 - Apr 2022
Senior Operations Support Specialist
Providing end-to-end support to major media entertainment conglomerates and production houses that are partnered with Google TV. The goal is to maintain robust client-partner relationships while also educate and advise partners on multiple workflows making sure the digital supply chain is steady and efficient. Also, Investigate escalations from internal stakeholders and lead to timely resolution practising proficient problem solving and clear communication.
Aug 2020 - Dec 2020
Content Review Associate
Ensuring high quality content delivery for a Google Play Movies and TV platform as per industrial standards primarily for Indian markets while also supporting ROW territories. Performing cross-functional duties, managing pricing alerts and ensuring timely deliveries on storefront.
Oct 2019 - Aug 2020
Sales Representative
Demonstrating consistently strong customer based and administrative aptitudes and playing a key part in driving higher sales revenues. Always meeting or exceeding personal and team based financial and performance targets. Responding to a wide variety of customer requests and enquiries in a constructive and empathetic fashion
Nov 2018 - Sep 2019
Assistant Sales Manager
Tasked with the sale of advertisement packages as well as designing marketing campaigns for clients in the hotel and retail sectors and exceeded all key targets by an average of 130%
Jul 2017 - Sep 2017
Sales Intern
Edu-travel Company Getting universities in Malaysia and Germany on-board and formulate study programs and made itineraries for students opting for short-term courses
Aug 2016 - Sep 2016
Sales Intern
Mobile Payment Application - Canvasing in public places (Pubs and Restaurants) and promote the app.
Feb 2015 - Mar 2016
Telesales Intern
Investment Banking Company - Brought clients on-board through a prepared sales pitch.
Sep 2015 - Nov 2015
2 education records
Rohan Trivedi education
Master Of Science - Ms, International Management
Bachelor Of Business Administration (B.B.A.)
FAQ
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What company does Rohan Trivedi work for?
Rohan Trivedi works for GIGA.
What is Rohan Trivedi's role at GIGA?
Rohan Trivedi is listed as Strategy and Operations Lead at GIGA.
Where is Rohan Trivedi based?
Rohan Trivedi is based in Mumbai, Maharashtra, India while working with GIGA.
What companies has Rohan Trivedi worked for?
Rohan Trivedi has worked for Giga, Adyen, Accenture, Michael Guineys, and Cityshor.
How can I contact Rohan Trivedi?
You can use AeroLeads to view verified contact signals for Rohan Trivedi at GIGA, including work email, phone, and LinkedIn data when available.
What schools did Rohan Trivedi attend?
Rohan Trivedi holds Master Of Science - Ms, International Management from Trinity College Dublin.
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