Lead Program Manager
Current• Led the formation of Lean PMO practices for effective delivery of projects and value to end customers• Directed the functional teams (product development, operations, marketing, etc.) to achieve program(s) objectives• Delivered an end-to-end quote to cash workflow management system for a muti bullion dollar Tier 1 Telecom provider resulting in 35% revenue acceleration. • Introduced AI concepts in project to deliver critical insights on employee productivity and work allocation• Delivered Marketplace platform solutions for various tier 2 telecom service providers enabling 25-30% increase in top line growth • Adherence to industry specific security, compliance, and regulation such as GDPR and PCI-DSS• Partnered with vendors, ISVs and other stakeholders for successful customer onboarding and training initiatives.• Facilitated road mapping sessions to incrementality introduce business capabilities into the organization using Agile Methodology • Unified various functional groups ranging from business end users to engineers and developers.