Rohit Kapoor Email and Phone Number

Consumer durable Rural vertical and handling large size team with distribution network of 600+ and 32 locations.

CT services to large Enterprise, Government, Small & Medium businesses and carrier customers. airtel business offers network infrastructure, integration & management with a combination of global network infrastructure, technical skills and world-class services through a consultative approach. The portfolio of MPLS and IP services helps keep mission critical applications running and manages the flow of information across the globe.• To handle end to end needs of individual owned accounts for the vertical in the region • To ensure achievement of sales target by selling voice, data & fixed line solutions.• Managing large number of individual accounts & effectively resolving large no of customerinteractions• Working closely with the corporate sales team, regional sales team & delivery team.• Managing difficult customers ensuring no churn• Handling each customer transaction from end to end ensuring customer delight despite increase in number of transactions.• Ensuring high quality service through 3rd party channel partner.• Responsible for the execution of the postpaid distribution strategy & planning of channel & achievement of the given target• Responsible for acquisitions through the distribution channel.• Managing partners their teams, training & development of channel partners & front line sellers.• Ensuring the policies which are laid out is implemented as per guidelines.• Along with the target maintain proper quality of the acquisition.• Achieving monthly acquisition targets gross along with the net target.• Maintaining & retaining required infrastructure manpower back office processes• Conducting road shows at the corporate.• Proper maintenance of all reports on time with accuracy

Of late, Rohit has specialised in the Education space, combining his marketing skills and consultancy experience to help make improvements in the sector. Most recently, Rohit took on the role of ‘Center Head and Communications Manager’ on the Functional Skills Support Programme, a large scale governmental initiative to equip teachers to deliver functional skills qualifications. Rohit also managed the Communications function, devising and leading the delivery of a high-impact marketing plan.Rohit’s technical Consulting expertise is broad, ranging from programme management skills as described above, to process improvement for a number of governmental organisations. He also has experience in strategic planning, as demonstrated through working with a large public sector body to devise a wide-arching and detailed programme plan.Within Kundan's Education team, Rohit is also responsible for a number of business development activities, such as: Contributing to developing new propositions and routes to market; and scoping areas of possible business for the firm.