An IT Division of Tritoncorp Group). An organization in B.P.O. (Call Center) U.K., Aus & U.S.A. based.Saffron is a well renowned International BPO/Call center used to providing 24/7 inbound & outbound calling facilities to its clients mainly from AUS, UK & US. The Network Architecture contains more than 1000 workstations (Compaq Desktop with 17" SVGA Color Monitor) and 70 + servers for Un-interrupted Connectivity to UK and US via… Show more An IT Division of Tritoncorp Group). An organization in B.P.O. (Call Center) U.K., Aus & U.S.A. based.Saffron is a well renowned International BPO/Call center used to providing 24/7 inbound & outbound calling facilities to its clients mainly from AUS, UK & US. The Network Architecture contains more than 1000 workstations (Compaq Desktop with 17" SVGA Color Monitor) and 70 + servers for Un-interrupted Connectivity to UK and US via satellite as well as optical fiber connectivity for IPLC network with multiple service provider such as MCI, AT&T, VSNL and Bharti. Servers and Workstations connected with LAN Fiber optic backbone through Cabletron, Cisco & Nortel switches and High end dual CPU Compaq and HP Servers. Show less

Corporate Trainer Consultant for SCCM, Windows Server 2008• Conducting Corporate Training on SCCM 2007, Windows Server 2008, and Windows 7 based on Microsoft Official Curriculum and on-the-job training.• Providing boot camp style training to clients from USA, Europe, Africa, Australia, etc.• Conducting on site training in Dubai.• Creating workshops on topics such as Team Building and Learning Styles for staff, Created and taught training classes for various technical and soft… Show more Corporate Trainer Consultant for SCCM, Windows Server 2008• Conducting Corporate Training on SCCM 2007, Windows Server 2008, and Windows 7 based on Microsoft Official Curriculum and on-the-job training.• Providing boot camp style training to clients from USA, Europe, Africa, Australia, etc.• Conducting on site training in Dubai.• Creating workshops on topics such as Team Building and Learning Styles for staff, Created and taught training classes for various technical and soft skills. Show less

An IT Division of Tritoncorp Group)An organization in B.P.O. (Call Center) U.K., Aus & U.S.A. based.WORK PROFILECreating, managing, deleting, user accounts, contacts, groups.Creating and managing roaming and mandatory profiles for user.Configure file servers, assign sharing permission and gives NTFS security.Configure disks and volumes and implementing RAID.Taking NT backup and managing disaster recovery.Creating organization units and delegates… Show more An IT Division of Tritoncorp Group)An organization in B.P.O. (Call Center) U.K., Aus & U.S.A. based.WORK PROFILECreating, managing, deleting, user accounts, contacts, groups.Creating and managing roaming and mandatory profiles for user.Configure file servers, assign sharing permission and gives NTFS security.Configure disks and volumes and implementing RAID.Taking NT backup and managing disaster recovery.Creating organization units and delegates administrative rights.Having excellent knowledge of active directory service, DOMAINS, FSMO roles.Creating additional domain controller, performing AD backup and replication. Show less

Training

TRAINING SKILLSProvided training to new employees and internal/external clients on technical issuesConducted training classes of 1-20 students on computer skills (windows server 2000,Windows 2003 server, exchange server, windows xp professional) based upon Microsoft curriculums and on-the-job trainingCreated workshops on topics such as Team Building and Learning Styles for staff, Created and taught training classes for various technical and soft skills.CUSTOMER SERVICE… Show more TRAINING SKILLSProvided training to new employees and internal/external clients on technical issuesConducted training classes of 1-20 students on computer skills (windows server 2000,Windows 2003 server, exchange server, windows xp professional) based upon Microsoft curriculums and on-the-job trainingCreated workshops on topics such as Team Building and Learning Styles for staff, Created and taught training classes for various technical and soft skills.CUSTOMER SERVICE SKILLSDelivered excellent customer service while working with clients on a daily basis for various new and on-going technical projectsInteracted with clients and utilized excellent organizational skills to arrange implementations, upgrades/migrations, and basic maintenance for windows Server.Served as a liaison between clients and staff to resolve clients problems and implement long and short term solutions Show less