Operation Assistant Manager
CurrentFacilitate telesales by instructing team members to inform existing customers about new arrivals in the company and encouraging them to make sales.Informing customers about all products in the company, their uses and benefits.Follow up sales delivery to customers and inquire about their user experience of goods purchased, making use of their feedback in rating customer satisfaction.Script making on different different scenario.Ensure proper documentation in the information system in due time and check through them for accuracy.Create good relationship with team members and motivate them to put in their best to work in order to achieve maximum results.Evaluate sales records periodically to make balances and ensure that sales figures tally with number of goods sold.Coach team members on the best ways to carry out their duties by transferring expert knowledge to them to boost their skills.