Rohit Kumar Email & Phone Number

 Handling Network of 50 PC’s and 40 Notebooks along with 4 network printers. Remote support using MSTSC & VNC Viewer etc. Installing, Configure and Implementing IT standards, policies and authorized software in a new PC’s and Laptops. Provide Application Technical Support for specialized business application e.g. FMS, DMS, PeopleConnect and iConnect using for share huge file and folders. Managing IT assets in manage engine and IT maps. Managing CRM server services which is using for telecallers. Filling everyday checklist for pinging of servers and back-up sizes and IT incident management sheet for everyday IT working record. Adding, modify & deleting users and groups in Active Directory. Users management, System passwords, Email Passwords and making new profile from Active Directory Resources. Installing, Configuring and Troubleshooting Symantec Endpoint Protection. Installing, Configuring & Troubleshooting of Microsoft Outlook 2007. Maintain minimum downtime of the hardware & network operation. Preventive Maintenance of PC, Laptops & Switches, Routers on monthly basis. Lead IT department & solving end users problems. Used to take User data back-up and DR back-up using backup device.

New Delhi Area, India

Company : PCS TECHNOLOGY LTD.Role : FMS Engineer – Network & SystemsCLIENT SITE : CRY – CHILD RIGHTS AND YOU Duration : Feb. 2015 to March 2016 Handling Network of 50 PC’s and 40 Notebooks along with 4 network printers. Remote support using MSTSC & VNC Viewer etc. Installing, Configure and Implementing IT standards, policies and authorized software in a new PC’s and Laptops. Provide Application Technical Support for specialized business application e.g. FMS, DMS, PeopleConnect and iConnect using for share huge file and folders. Managing IT assets in manage engine and IT maps. Managing CRM server services which is using for telecallers. Filling everyday checklist for pinging of servers and back-up sizes and IT incident management sheet for everyday IT working record. Adding, modify & deleting users and groups in Active Directory. Users management, System passwords, Email Passwords and making new profile from Active Directory Resources. Installing, Configuring and Troubleshooting Symantec Endpoint Protection. Installing, Configuring & Troubleshooting of Microsoft Outlook 2007. Maintain minimum downtime of the hardware & network operation. Preventive Maintenance of PC, Laptops & Switches, Routers on monthly basis. Lead IT department & solving end users problems. Used to take User data back-up and DR back-up using backup device.

Engineer’S Degree, Information Technology Enabled Sevices And Management

Engineer’S Degree, • Coe-It (Center Of Excellence In Information Technology)

Bachelor’S Degree, Bcom - Commerce

Engineer’S Degree

12Th, Commerce

10Th Class