Rohit Kumar Email & Phone Number

Markham, Ontario, Canada

Markham, Ontario, Canada

STA Risk Events and Controls

North York, Ontario, Canada

-Various underwriting project experiences in all provinces and worked with client accounts.-Analytical assessment of client accounts to determine discounts, risk for renewal and change in risk.-Maintain deep understanding of insurance underwriting rules while providing exceptional sales and service experience to clients.-Achieved highest sales competition.

Markham, Ontario, Canada

-Assessed clients risks and offered customized insurance packages for home and automobile while focusing on customer satisfaction and expectations. -Responsible for following and improving compliance procedures (BPM) underwritten by the company and delivery of support services for better customer experience.-Created and maintained client relationships by.

Toronto, Ontario, Canada

-Provide Consistent and ongoing mentoring, coaching to increase knowledge and provide exceptional & satisfactory services to clients with escalated concerns. -Ensure effective time management to accomplish coaching goals for the team and helped the new hired associates to improve their skills and quality of the calls includes daily observation.

Toronto, Canada Area

-Research customers account proactively to identify needs, opportunity to add value for brand recommendation for satisfaction and superior client service orientation.-Maintain high level of competitive and product knowledge, including evolving technology trends in the relevant products to provide information to clients.

Toronto, Canada Area

-Provided exceptional customer service experience maintaining high level of professionalism.-Attended guest on arrival and provided full service experience with extreme satisfaction.-Achieved multiple mystery shopper awards with highest score.

Etobicoke

Mohali, India

Post Graduation, Project Management

Master Of Business Administration - Mba, International Business And Operations Management

Bachelor'S Degree, Mechanical Engineering

Diploma, Mechanical Engineering