Rohit Kumar Email & Phone Number

Bengaluru, Karnataka, India

1. Execute end-to-end deployment of Palo Alto Cortex XDR solutions for clients.2. Conduct on-site or remote installations, ensuring seamless integration with existing network and security infrastructure.3. Collaborate with clients to understand their specific requirements and tailor configurations accordingly.4. Configure Palo Alto Cortex XDR policies.

Chennai, Tamil Nadu, India

• Assist customers via Zoom session, phone, email, or chat in troubleshooting technical issues they encounter while using Cybereason's products. Provide timely and effective resolution to customer problems and inquiries.
• Incident Response: When a security incident occurs, initiating incident response procedures. Investigate the incident, analyze its impact, and take appropriate actions to mitigate the threat, contain the incident, and.
• Troubleshooting and Issue Resolution: Investigate and analyze customer-reported issues, identify the root cause, and develop solutions or workarounds to resolve them. This may involve diagnosing complex technical.
• Offer guidance and best practices to customers regarding the deployment, configuration, and use of Cybereason's products. Provide recommendations and advice on optimizing the product's performance and functionality.
• Collaborate with other internal teams, such as engineering, product management, and quality assurance, to escalate and resolve complex technical issues.
• Contribute to the development and maintenance of knowledge base articles, troubleshooting guides, FAQs, and other technical documentation to help customers resolve common issues independently and improve self-service.

Chennai, Tamil Nadu, India

Monitor the organization's networks for security breaches and investigate a violation when one occurs. Install and use software, such as firewalls and data encryption programs, to protect sensitive information.* Provide primary triage, analysis, and operational support for security events and alerts.* Maintain knowledge and understanding of the current.

Chennai Area, India

* Evaluate and prioritize customer support cases.* Act as the primary liaison between company and the customers.* Communicate and solve customers' problems via phone, email, live chat and face-to-face meetings.* Act as a consultant and offers solutions for customers' problems.* Provide bills for services.* Prepare accurate and timely reports.

Chennai Area, India

* Accurately process medical claims transactions including, Posting of Patient demographic detailsProcessing Payment Posting transactions in the revenue cycle software provided by the customer.* Strive to achieve the productivity standards.* Adhere to customer provided turnaround time requirements.

Master Of Business Administration - Mba, Human Resources Management/Personnel Administration, General

Bachelor Of Commerce - Bcom, Business/Commerce, General