Rohit Mane Email and Phone Number
Rohit Mane work email
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Rohit Mane personal email
• I am interested in RPA support Role (L1 and L2) in the BFSI and Marketing automation industries (UiPath I Power Automate).• 3+ Years of experience in Robotic Process Automation Support, Incident management, Ticket handling• 2+ years’ experience in Marketing Operations support (Monitoring bot and implementing new enhancement requests)• 3 years of experience in XML and HTML- production support• Having experience on supporting for Banking and finance sector.• Hands on experience on Orchestrator admin role.• Supporting the Operational Teams during the UAT and rollout phases• Hands on experience on JIRA Administration role.• Having experience on On-prem to cloud Migration.• Active Participation in UiPath Community events/ webinars/ meetups.• Involved in Code review and best practices.• Troubleshoot issues and debug RPA bots to ensure smooth operations and minimal downtime.• Hands on experience on Power and Jira integration and reporting.• Create Requirement Documents – PDD/User Stories/As- IS & To-Be Process documents.• Actively Handling Weekly and monthly call with Business team and sharing reports.• Good hands-on experience in different types of Robotics Process Automation such as Web, PDF, Email, Excel and Citrix Automation using UiPath.• L1 and L2 Robotic Process Automation Support to provide RPA production support and ensure smooth running of automations within the defined Service Level Agreements.• Bot Monitoring using dashboards and alerts.• Escalation of issues to appropriate teams in case the initial triage and L1 troubleshooting steps does not resolve the issues.• UiPath Platform Support i.e., UiPath installation and Orchestrator management• Review and handover of Exceptions (Like Application. Business)• Support Hotline and Ad-hoc BOT run requests.• Coordinate with Platform Vendor Support• BOT Capacity/availability and Schedule Tracking• Change management and runbook maintenance and tracking.
Accelirate Inc.
View- Website:
- accelirate.com
- Employees:
- 189
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Senior Roc Automation EngineerAccelirate Inc. May 2023 - PresentPune, Maharashtra, India• Having experience on supporting for Banking and finance domain.• L1 and L2 Robotic Process Automation Support to provide RPA production support and ensure smooth running of automations within the defined Service Level Agreements.• Having experience with UiPath Orchestrator to setup and manage processes.• Having experience in UiPath Orchestrator packages versions control.• Worked on RE framework, debugging, error and exception handling, Queue configuration for transactional processes.• Bot Monitoring using dashboards and alerts.• Worked with testing, UAT and production.• Expertise in Troubleshooting and Resolution• Escalation of issues to appropriate teams in case the initial triage and L1 troubleshooting steps does not resolve the issues.• Interact closely with various functional and cross -functional teams for any dependencies and resolution of issues that are require external resolution.• Review and handover of Exceptions (Like Application. Business)• Support Hotline and Ad-hoc BOT run requests.• BOT Capacity/availability and Schedule Tracking• Change management and runbook maintenance and tracking.• Highly motivated with the ability to work effectively in teams as well as independently.
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Support Specialist - RocAccelirate Inc. Jun 2021 - Apr 2023Pune, Maharashtra, India• Monitor and maintain intelligent robotic process automation environments and platforms in UAT and production environments (checking on a daily basis to ensure the environment is operational).Then check if all the automation deployed in production is running fine or if there are any anomalies detected in any processes. If yes, report those to the client and take the respective measures to bring them into the right working mode.• Responsible for the upkeep, monitoring, and security of all automated processes.• Examining logs and queues for transaction information• Manage and investigate exceptions in order to ensure business continuity.• Assist in the testing and management of automation production deployment• Troubleshooting at the L1 and L2 levels• Identifying the underlying cause of the exception• Scheduling and monitoring production bots• Collaborating with IT infrastructure teams to ensure the availability of automated business processes and the resolution of any issues affecting bot execution.• Collaboration with business SMEs for process exceptions or bot failures• Make the best use of runners (licenses) by effectively scheduling the processes.• On a regular basis, provide weekly robot execution status reports.
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Associate Marketing Operation SupportEgain Corporation Oct 2018 - Jun 2021Pune Area, India• Working on automation bot for marketing mailer using RPA.• Working on Data scrapping automation bot (Exploring new leads).• Hubspot Campaign tracking and reporting (Opens and Clicks).• Maintaining prospects data in MSD. • I have also worked on updating (Import/Export) marketing activities.• Target prospects based on GTM/Non GTM criteria.• To create prospect file with client & company details based GTM criteria.• Excellent Hand on in Primary and Secondary Research.• Web Research through RPA automation bot.• Proficient in LinkedIn, Google, Hoovers, Zoom Info, CRM, MSD, Hubspot, HTML, XML etc. -
Quality AssuranceSpringer Nature Group Oct 2015 - Aug 2018Pune Area, India• Working as a Production/Application Support Member for resolving the queries of the client.• Working on the issue related to application data using SQL.• Analysing the issue raised by user and gathering technical evidence related to issue for resolving.• Solving Service Requests defect for BFlow.• Monitoring the application log files for error and issues.• Retrieving log file in case of error in the application workflow and highlight it respective team for further analysis.• Involved in the supporting team members for technical guidance/help.• Solving application user queries related to new release.• Involved in training for new employee related to functional and technical.• Provided constant technical support for applications to ensure optimal durability and reliability – Investigated and resolved technical operational issues of the applications.• Support through QFlow tool & Email communication.• Involved in creating defect in case of issue and error for respective team.
Rohit Mane Skills
Rohit Mane Education Details
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Maharashtra State Board Of Technical Education64%
Frequently Asked Questions about Rohit Mane
What company does Rohit Mane work for?
Rohit Mane works for Accelirate Inc.
What is Rohit Mane's role at the current company?
Rohit Mane's current role is Senior ROC Automation Engineer specializing in RPA and Support ServicesUiArd Certified, Workato, JIRA administration, PowerBI.
What is Rohit Mane's email address?
Rohit Mane's email address is ro****@****ate.com
What schools did Rohit Mane attend?
Rohit Mane attended Savitribai Phule Pune University, Maharashtra State Board Of Technical Education.
What skills is Rohit Mane known for?
Rohit Mane has skills like Microsoft Office, Microsoft Word, Management, Leadership, Training, Photoshop, Powerpoint, Microsoft Excel, Research, Quality Assurance, Technical Support, Manual Testing.
Who are Rohit Mane's colleagues?
Rohit Mane's colleagues are Suhel Shaikh, Shruti Athani, Aryan Shrivastava, Andres Felipe Roncancio Rojas, Felipe Ochoa, Prasenjeet Prabhav, Vignesh Hegde S.
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