Rohit Mane Email & Phone Number

Pune, Mh, In

Pune, Maharashtra, India

• Having experience on supporting for Banking and finance domain.• L1 and L2 Robotic Process Automation Support to provide RPA production support and ensure smooth running of automations within the defined Service Level Agreements.• Having experience with UiPath Orchestrator to setup and manage processes.• Having experience in UiPath Orchestrator packages versions control.• Worked on RE framework, debugging, error and exception handling, Queue configuration for transactional processes.• Bot Monitoring using dashboards and alerts.• Worked with testing, UAT and production.• Expertise in Troubleshooting and Resolution• Escalation of issues to appropriate teams in case the initial triage and L1 troubleshooting steps does not resolve the issues.• Interact closely with various functional and cross -functional teams for any dependencies and resolution of issues that are require external resolution.• Review and handover of Exceptions (Like Application. Business)• Support Hotline and Ad-hoc BOT run requests.• BOT Capacity/availability and Schedule Tracking• Change management and runbook maintenance and tracking.• Highly motivated with the ability to work effectively in teams as well as independently.

Pune, Maharashtra, India

• Monitor and maintain intelligent robotic process automation environments and platforms in UAT and production environments (checking on a daily basis to ensure the environment is operational).Then check if all the automation deployed in production is running fine or if there are any anomalies detected in any processes. If yes, report those to the client and take the respective measures to bring them into the right working mode.• Responsible for the upkeep, monitoring, and security of all automated processes.• Examining logs and queues for transaction information• Manage and investigate exceptions in order to ensure business continuity.• Assist in the testing and management of automation production deployment• Troubleshooting at the L1 and L2 levels• Identifying the underlying cause of the exception• Scheduling and monitoring production bots• Collaborating with IT infrastructure teams to ensure the availability of automated business processes and the resolution of any issues affecting bot execution.• Collaboration with business SMEs for process exceptions or bot failures• Make the best use of runners (licenses) by effectively scheduling the processes.• On a regular basis, provide weekly robot execution status reports.

Pune Area, India

• Working on automation bot for marketing mailer using RPA.• Working on Data scrapping automation bot (Exploring new leads).• Hubspot Campaign tracking and reporting (Opens and Clicks).• Maintaining prospects data in MSD. • I have also worked on updating (Import/Export) marketing activities.• Target prospects based on GTM/Non GTM criteria.• To create prospect file with client & company details based GTM criteria.• Excellent Hand on in Primary and Secondary Research.• Web Research through RPA automation bot.• Proficient in LinkedIn, Google, Hoovers, Zoom Info, CRM, MSD, Hubspot, HTML, XML etc.

Pune Area, India

• Working as a Production/Application Support Member for resolving the queries of the client.• Working on the issue related to application data using SQL.• Analysing the issue raised by user and gathering technical evidence related to issue for resolving.• Solving Service Requests defect for BFlow.• Monitoring the application log files for error and issues.• Retrieving log file in case of error in the application workflow and highlight it respective team for further analysis.• Involved in the supporting team members for technical guidance/help.• Solving application user queries related to new release.• Involved in training for new employee related to functional and technical.• Provided constant technical support for applications to ensure optimal durability and reliability – Investigated and resolved technical operational issues of the applications.• Support through QFlow tool & Email communication.• Involved in creating defect in case of issue and error for respective team.

Bachelor Of Engineering - Be, Computer Engineering, 65%

Activities and Societies: Volleyball, Table Tennis, Cricket I have completed my BE degree from Trinity College of Engineering in Computer.

Diploma In Computer Technology, Computer Science, 64%

Activities and Societies: Playing Football and volleyball. Listening Music. I have completed my Diploma from Karmayogi Polytechnic College.