Rohit Mohan Email & Phone Number

Lucknow, Uttar Pradesh, India

Uttar Pradesh East

Allahabad, Uttar Pradesh, India

Hillsborough, New Jersey

In the Recruitment and Human Resource industry, building long-term relationships is imperative for attaining success. At VBeyond, we abide by this principle and possess an unswerving commitment to customer satisfaction. Since our conception, we have followed the values of transparency and astute professionalism to find the most befitting talent for our diversified clientele. We clearly understand the business community across the regions of India, North America, and APAC. Hence, we strive to offer specialized talent acquisition and management services to help organizations in leveraging their professional acumen for attaining targeted results.Job Responsibilities :• Managing full recruitment cycle which includes researching, locating, screening, interviewing, recruiting, negotiating and closing candidates.• Organizing and Leading recruitment drives to cater client needs in bulk.• Understanding technical/functional hiring needs and translate that understand into effective and efficient searches.• Developing and implementing effective and innovative recruiting strategies for attracting and sourcing high quality IT candidates for client companies.• Focus on sourcing passive candidates through networking, cold calling, internet searches and research.• Manage external vendor relationships, negotiate right to hire agreements and rates.

Gurgaon, India

Leading IT & BPO services provider committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain.company offers integrated IT-BPO services comprising of Application Development and Maintenance, Mobility, Testing, Analytics, Contact Center Services, Back Office Services and Consulting Services to the Travel industry worldwide. Handling sales and support for Asia Pacific market for Expedia. Trained on Global Distribution System - Sabre to handle airlines queries. Help customer to get best prices for airlines, hotel and package reservation. Provide after sales support. Helping the team with product, escalations and training

Gurgaon, India

American Express is a global services company and the world’s largest card issuer. Our direct relationships with many millions of consumers, businesses and merchants worldwide—combined with our leading edge marketing, information management and rewards capabilities—enable us to offer an array of valuable services that enrich lives, build business success, encourage financial responsibility and create communities of people with common interests. American Express for 9th consecutive year has been voted among India’s top 10 workplaces by the Great Place to Work institute. In recognition of our consistent performance, we were nominated to the Great Place to Work “Hall of Fame”. At American Express, we serve customers, not transactions. We’re widely known for providing superior customer service and have been recognized for a number of achievements including being ranked highest in customer satisfaction within the credit card industry by J.D. Power for seven consecutive years. A career at American Express is rich in experience and offers opportunities to build lasting relationships with our customers.  Working as master disputes analyst Responsible for investigating and processing of all customer disputes per Regulation E  Streamlining of Disputes process to enhance customer experience with low operational cost. Leverages expertise in analyzing risk related data, identifying fraud connections and implementing risk mitigation policies and procedures. Delivery on Productivity metrics and making continuous efforts to improve and achieve number above the set targets (Cases per Hour).

Gurgaon, India

American Express for 9th consecutive year has been voted among India’s top 10 workplaces by the Great Place to Work institute. In recognition of our consistent performance, we were nominated to the Great Place to Work “Hall of Fame”.  Worked as senior customer care professional Responsible for providing resolution and reverting to card member’s query via email  Interact with different department to provide fair resolution to card member Need to have knowledge about different card products and Amex internal different department so to leverage the knowledge to help card members Delivery on Productivity metrics and making continuous efforts to improve and achieve number above the set targets (Cases per Hour).

Green Belt Certification In Career Counseling

Bachelor Of Science - Bs

Intermediate, Biology/Biological Sciences, General, Intermediate